Canine Administrator in Reading, Berkshire

Key Responsibilities

• Provide administrative support to the wider team, ensuring the smooth day-to-day running of operations.
• Process and maintain records, documentation and business information accurately and efficiently.
• Monitor shared inboxes, responding to enquiries and directing queries to the appropriate teams.
• Update and maintain internal databases, systems and customer records.
• Prepare and process documentation, forms and correspondence in line with company procedures.
• Maintain Excel spreadsheets, reports and trackers to support business activities.
• Input, validate and monitor data across multiple internal systems.
• Support with supplier and service-related administration, ensuring records are accurate and up to date.
• Liaise with internal departments and external contacts to resolve queries and provide information.
• Assist with document management, electronic filing and record-keeping.
• Produce regular reports and information for the team as required.
• Support workflow processes and help ensure service standards are maintained.
• Assist with the coordination of projects, meetings and team activities.
• Carry out general administrative duties and ad hoc tasks to support the wider department.

Skills & Experience

• Previous experience in an administrative, coordinator or office support role.
• Strong organisational skills with the ability to manage multiple tasks and priorities.
• Excellent attention to detail and accuracy.
• Proficient in Microsoft Office, particularly Excel, Outlook and Word.
• Strong written and verbal communication skills.
• Confident working with databases, internal systems and data entry.
• Ability to work independently and as part of a team.
• A proactive and flexible approach to work.

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