Carer Support Worker

Contract Type: [Full-time / Part-time / Temporary / Permanent]

Job Purpose

To provide high-quality, person-centred care and support to individuals, helping them maintain independence, dignity, and quality of life. The role involves assisting with daily living activities, promoting well-being, and supporting clients to achieve their personal goals.

Key Responsibilities

• Provide personal care, including washing, dressing, toileting, and grooming in a respectful and dignified manner.

• Support individuals with mobility and physical assistance, including the safe use of aids and equipment.

• Assist with meal preparation, feeding, and ensuring proper nutrition and hydration.

• Administer or prompt medication according to care plans and company policy (where trained and authorised).

• Encourage clients’ participation in social, recreational, and community activities.

• Support emotional well-being by building trusting and compassionate relationships.

• Monitor and report changes in clients’ health, behaviour, or needs to supervisors or healthcare professionals.

• Keep accurate, timely, and confidential records of care provided.

• Maintain a clean, safe, and comfortable environment for service users.

• Work in partnership with families, healthcare professionals, and colleagues to ensure continuity of care.

• Follow all safeguarding, health and safety, and confidentiality policies.

Essential Skills and Qualities

• Compassionate, patient, and empathetic approach.

• Good communication and listening skills.

• Ability to work independently and as part of a team.

• Reliable, flexible, and committed to delivering person-centred care.

• Understanding of equality, diversity, and confidentiality.

Qualifications and Experience

• Experience in a care or support role (desirable but not always required; training may be provided).

• NVQ Level 2/3 in Health and Social Care (or working towards) preferred.

• Basic First Aid and Manual Handling training (advantageous).

• Willingness to undergo a DBS check (or equivalent background screening).

Working Conditions

• Shift-based work including evenings, weekends, and bank holidays.

• Work may involve physical tasks such as lifting and supporting individuals.

• Travel between service locations may be required (for community-based roles).