Casual Admissions Officer

Do you enjoy helping people make informed decisions about their future while delivering outstanding customer service?

We're looking for enthusiastic Admissions Advice and Guidance Officers to join our Student Recruitment and Customer Services team on a full-time casual contract until 1 November. This is an excellent opportunity to play a key role during our busiest admissions and enrolment period, supporting prospective students from their first enquiry through to successful enrolment.

You'll be part of a friendly, fast-paced team, providing high-quality information, advice and guidance while helping deliver an exceptional experience for applicants, parents and carers.

• Support applications and enrolments from initial enquiry through to successful course placement.
• Provide high-quality information, advice and guidance to prospective students, parents and carers.
• Interview applicants and make course offers where appropriate.
• Deliver careers education, information, advice and guidance to individuals and groups, both within the College and at external events.
• Maintain accurate admissions records and ensure learner information is processed efficiently.
• Identify learner support needs and ensure referrals are made promptly to the Learning Support team.
• Represent the College at enrolment events, open days, school visits and promotional activities.
• Work collaboratively with curriculum teams and colleagues to ensure a smooth admissions process.
• Deliver an outstanding customer experience throughout every stage of the learner journey.

• Excellent customer service and communication skills.
• The ability to build positive relationships with students, parents, carers and colleagues.
• Strong organisational skills with the ability to manage a busy workload and meet deadlines.
• Confidence using Microsoft Office, including Word, Excel and Outlook.
• A proactive, adaptable and professional approach to work.
• Experience in admissions, education, customer service or administration would be advantageous but is not essential.
• A full UK driving licence and access to your own vehicle is desirable.
• A willingness to work across both the North Star and Queens Drive campuses, including occasional evenings and weekends during peak enrolment.

Contract: Casual (Full Time)
Duration: Until 1 November 2026

This is an exciting opportunity to gain valuable experience in a busy admissions environment while making a real difference to students as they begin their journey at New College Swindon.

We are an equal opportunities employer and welcome applications from all sectors of the community.

Please note that this vacancy may close before the published closing date if sufficient applications are received, so if you are interested, we encourage you to apply as soon as possible.

To apply, you must have the right to work in the UK. Please note, we are unable to offer visa sponsorship for this role.

New College Swindon is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We particularly welcome applications from under represented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion. References will be sought on shortlisted candidates before interview and by agreement.