Catering Assistant

Class 1 Personnel

As a Catering Assistant you'll play an important part in preparing and serving nutritious, comforting meals that support patient recovery and wellbeing. You'll also help maintain a clean, safe environment in the kitchen and dining areas. With a cheerful attitude and great customer service, your presence can make a real difference in someone's day.

What you'll do:

  • Deliver a high-quality, person-centred food and beverage service to patients, visitors and colleagues.
  • Accurately take meal and refreshment orders, ensuring dietary needs and allergies are recorded and communicated.
  • Prepare, assemble and serve meals and refreshments safely, attractively and on time.
  • Maintain high standards of food hygiene, infection prevention and cleanliness across ward kitchens and catering areas.
  • Carry out routine cleaning of equipment, crockery, work areas and catering facilities, following a clean-as-you-go approach.
  • Complete required food safety checks, temperature records, cleaning schedules and other documentation accurately.
  • Monitor stock levels, rotate stock correctly and help minimise food waste.
  • Work closely with ward teams, chefs and colleagues to provide excellent customer service while following all health, safety and company policies.

What you bring:

  • Previous experience in a catering, hospitality or food service environment.
  • Good understanding of food safety, hygiene and infection prevention practices.
  • Strong communication skills with a friendly, caring and respectful approach to patients, visitors and colleagues.
  • Excellent attention to detail, particularly when following dietary requirements and food safety procedures.
  • Ability to work efficiently in a busy environment while maintaining high standards of quality and cleanliness.
  • A positive, reliable and flexible approach, with willingness to support different catering areas when needed.
  • A team-focused mindset with a commitment to delivering outstanding customer service and treating everyone with dignity and respect.

INDWH

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