Catering Manager at Omni RMS, Granton, City of Edinburgh

Catering Manager

Location: Edinburgh, EH5 2XS
Hours of work: 39 (Monday - Friday)
Contract Type: Permanent

Our client, a leading provider of facilities services in the UK, is seeking an experienced Catering Manager to lead a 19-person team within a large, high-volume workplace catering operation serving approximately 2,500 employees on site.

This is a fast-paced and varied environment with a strong focus on quality, customer service and delivering an excellent experience across multiple catering outlets. The successful candidate will play a key role in ensuring the smooth running of a busy operation while maintaining consistently high standards across all areas of service.

This is an exciting opportunity to join a high-profile site that is preparing for a significant £1 million refurbishment in March 2027. The role requires a hands-on and people-focused leader who can build strong relationships, support their team and contribute to the continued development of the catering operation.

The Operation

• 19-person catering team
• Approximately 2,500 employees on site
• Two café bars operating from 7:30am to 3:00pm
• Two restaurant operations, including:
  • Unity Coffee Bar serving a café-style menu from 12:45pm to 1:30pm
  • A high-volume restaurant serving 400 to 500 covers during lunch
• Main restaurant operating from 11:30am to 1:30pm
• Fresh soups, sandwiches and main courses available daily
• Combination of made-on-site and bought-in hospitality
• Separate kitchens supporting different catering operations

Key Responsibilities

• Lead, motivate and support a team of 19 catering professionals.
• Ensure the smooth day-to-day operation of all catering outlets across the site.
• Maintain consistently high standards of food quality, presentation and service.
• Build strong relationships with clients and senior stakeholders on site.
• Deliver an excellent customer experience across all areas of the operation.
• Support the catering team during busy service periods, providing hands-on assistance when required.
• Monitor operational performance and ensure compliance with company and site standards.
• Support the catering operation through the planned refurbishment and future development of the site.

Person Specification

• Previous contract catering experience within a high-volume or similarly fast-paced environment is desirable.
• Strong operational background with experience leading and motivating busy teams.
• Good cooking skills and a sound understanding of food preparation.
• Confident stepping into the kitchen and supporting the team when required.
• Customer-focused with strong communication and relationship-building skills.
• Comfortable working in a hands-on role and leading from the front.
• Proven experience managing high-volume operations.
• Strong leadership and organisational skills with the ability to maintain high standards in a demanding environment.