Centre Assistant Manager

Assistant Centre Manager

Location: Ferndown, Dorset

Salary: Competitive Salary (DOE) + Excellent Benefits

Job Type: Full Time | Permanent

Join a Leading Premium Serviced Office Business

Are you passionate about delivering exceptional customer service and creating outstanding client experiences?

Our client is an established and highly respected provider of premium serviced office space, offering beautifully designed workspaces and first-class business facilities across multiple locations in the South of England. Renowned for delivering a five-star customer experience, they provide a professional, welcoming environment where businesses can thrive.

They are now looking to recruit an enthusiastic and proactive Assistant Centre Manager to join their flagship business centre in Ferndown.

Working closely with the Centre Manager, you will play a key role in ensuring the smooth day-to-day running of the centre, providing an exceptional experience for clients and visitors while supporting office operations, facilities coordination and administration.

The Role

This is a varied and customer-facing position where no two days are the same. As the first point of contact, you'll provide a warm and professional welcome to clients, visitors and contractors, ensuring every interaction reflects the high standards of the business.

You'll help maintain the presentation of the centre to five-star standards, ensuring offices, meeting rooms and communal areas are always immaculate and client-ready. You'll also support client move-ins and move-outs, coordinate meeting room bookings, manage post and deliveries, replenish refreshments and ensure shared facilities are maintained throughout the day.

Alongside delivering an outstanding customer experience, you'll support the operational running of the business centre by coordinating maintenance requests, liaising with contractors, maintaining accurate client records and assisting with operational reporting. You'll also play an important role in organising client events and helping to create a welcoming business community where clients enjoy coming to work.

About You

We're looking for someone with previous experience in customer service, front of house, reception, hospitality, serviced offices, office management or business support.

You'll be a confident communicator with a professional and positive approach, someone who enjoys building relationships and takes pride in delivering exceptional service. You'll be highly organised, able to manage multiple priorities, have excellent attention to detail and be confident using Microsoft Office.

Most importantly, you'll enjoy working in a premium customer-focused environment where service excellence is at the heart of everything you do.

What's on Offer

This is an excellent opportunity to join a growing organisation that genuinely invests in its people. You'll receive a competitive salary, an excellent benefits package, ongoing training and development, and the opportunity to progress your career into Centre Management.

If you're looking for a varied role where you can make a real impact while working within a premium business environment, we'd love to hear from you.

Apply today to find out more about this exciting opportunity.