Centre Manager

Centre manager (Automotive)

Salary: £36,000 – £38,000 + Bonus
Job Type: Permanent, Full-time

Our client is a leading automotive service and repair specialist, committed to delivering exceptional customer service, transparent pricing, and high-quality workmanship. They are currently looking for an experienced centre manager to lead one of their busy automotive centres.

This is an excellent opportunity for someone with proven management experience within the automotive industry who enjoys leading a team, driving business performance, and delivering an outstanding customer experience.

About the Role

As Centre Principal, you will take overall responsibility for the day-to-day operation of the centre, ensuring it operates efficiently, profitably, and to the highest standards.

This is a hands-on leadership role, meaning you’ll regularly be on the workshop floor supporting, coaching and motivating your team while helping to maintain a smooth and productive operation. Experience carrying out MOT testing, servicing or fast-fit repairs would be beneficial.

Key Responsibilities

• Lead, motivate and develop the centre team
• Drive sales performance and achieve operational targets
• Deliver exceptional customer service and maximise customer satisfaction
• Manage customer queries and resolve complaints professionally
• Oversee stock control and ordering
• Manage budgets and ensure the centre operates profitably
• Support local marketing initiatives to help grow the business
• Maintain high standards of health, safety and workshop operations

Requirements

• 3 Years management experience within the automotive industry
• Strong leadership and people management skills
• Excellent customer service and communication abilities
• Commercially minded with a results-driven approach
• Experience managing workshop operations and business performance
• MOT Tester, servicing or fast-fit experience is advantageous
• Ability to work in a fast-paced environment and adapt to changing priorities

Benefits

✔ Monthly, quarterly and performance-related bonus schemes

✔ Company pension (5% employer contribution)

✔ Free annual MOT and vehicle service

✔ Employee discount

✔ Cycle to Work scheme

✔ Free on-site parking

✔ Life assurance (3x salary)

✔ Long service and birthday rewards

✔ Uniform provided

✔ Referral programme

✔ Negotiable rotas

If you’re an experienced automotive manager looking to take the next step in your career with a successful and growing business, we’d love to hear from you.