Children's Residential Support Worker in St Helens, Merseyside

Children’s Residential Support Worker | St Helens, Merseyside (WA11)

Support children to thrive. Build a future where every young voice is heard.

At Newcross Healthcare, we believe in doing the right thing , treating everyone with respect , leading with empathy , and working together to deliver great care . If those values reflect who you are, you could be the difference in a child’s life.

We are hiring exceptional Children’s Residential Support Workers to care for children and young people in a residential setting in Merseyside. This is a chance to offer stability, safety and encouragement to those who need it most. You will help them overcome challenges, grow in confidence and build brighter futures.

What you’ll receive:

• Competitive pay – £14.25 to £16.35 per hour (including holiday pay)
  
• Same-Day Pay – access up to 50% of your pay instantly after each shift
  
• Free training and development – with hundreds of CPD-accredited courses, through FuturU
  
• Referral bonus – earn up to £500 when you refer a friend
  
• Perks at Work – enjoy exclusive discounts on groceries, tech, travel, and more
  

About the role:

You will support children within a residential care environment. Your role will include building trusting relationships, promoting routines and life skills, supporting with emotional regulation and managing behaviours with consistency and care. This is a full time position.

This is a secure accommodation with education for young people aged 10 up to their 18th birthday.  It consists of secure living areas with a shared education facility. 

• Self-Harm
  
• Alcohol and Substance misuse
  
• Child Sexual Exploitation
  
• Missing from Care
  
• De-escalation and management of physically challenging behaviours.
  

What we’re looking for:

• At least 6 months of full-time care experience in the past 3 years, including 3 months with children or young people
  
• Previous experience in working with children and young people with mental health needs is essential.
  
• Be able to attend a 4 day FREE PRICE course Monday-Thursday 9-4.30 
  
• SUPPORTWORK - SM must be signed off for OFSTED
  
• A Level 3 qualification in children’s services (or willingness to work towards one)
  
• The right to work in the UK
  
• A commitment to delivering care that is respectful, empathetic and team-focused
  
• Experience working with highly challenging behaviours
  
• Advantage - Experience in working in a children's secure unit 
  

Our Newcross values:

At Newcross Healthcare, our values are at the heart of everything we do:

• Integrity: We do what’s right, even when no one is watching.
  
• Respect: Every voice matters, and every person counts.
  
• Empathy: Compassionate hearts deliver exceptional care.
  
• Teamwork: Great care is never delivered alone.  
  

For 30 years, we’ve supported care professionals to deliver outstanding support with compassion. You’ll get the tools, support, and recognition you deserve — because great care is never delivered alone.

Apply now – and start making a real difference.

Be the reason a child feels safe, supported, and heard.

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