Claims Handler in Halesowen, Dudley

Claims Handler

Full Time | Permanent | Salary of circa £30K per annum

Are you an experienced Claims Handler looking for an opportunity to make a real difference? Do you pride yourself on delivering exceptional customer service and going the extra mile for clients?

Our client, a highly reputable and leading insurance broker, is looking to recruit a motivated Claims Handler to join their friendly and professional team on a full-time, permanent basis.

Key Responsibilities

• Notify insurers of new claims and accurately record details on the system.
• Manage and maintain claims files, ensuring records and diary systems are kept up to date.
• Provide excellent customer support and deal with correspondence promptly.
• Monitor claims progress, ensuring timely action and settlement.
• Investigate repudiated claims and understand the reasons behind decisions.
• Ensure accurate settlement details are received before closing files.

About You

• Previous experience in an insurance claims handling role, particularly Motor.
• Technical skills required to handle complex claims.
• Excellent communication and interpersonal skills.
• Strong organisational skills and the ability to manage competing priorities.
• A proactive, flexible and customer-focused approach.
• A professional attitude, with a genuine desire to go above and beyond.
• Be proficient with Acturis

What's on Offer?

• Competitive salary, dependent on experience and qualifications.
• Holiday entitlement.
• Pension scheme.
• Full support towards professional insurance qualifications.
• The opportunity to develop your career within a respected and growing insurance broker.
• Part-Time considered.

If you're passionate about claims and ready to take the next step in your career, we'd love to hear from you!

Elite Staffing Solutions are acting as an Employment Agency in relation to this vacancy.