Cleaning Operative

Job Description:

We are The Housing Network (THN), a private Limited Company with a purpose.

We exist to provide 'More than a Roof', because when life is at its toughest, we believe everyone deserves a safe and stable place to rebuild their lives.

Homelessness is a vast and complex issue that does not have a single solution. We believe that by continuing to innovate, collaborate and give our best, we can play our part in making a vital difference.

We are a team committed to innovating, excelling and being dependable in all that we do, working together to provide Better Accommodation, Better Support, Better Partnerships, and as a result Better Business.

Role Overview – What is it?

To go beyond the standard expectation of providing a service for residents with great care, enriching their lives as part of a dedicated supported housing team.

You will play a crucial role in ensuring communal areas operate safely and effectively. By cleaning empty properties and maintaining the overall presentation of accommodation and outdoor spaces, you will enhance resident satisfaction.

You will have a natural caring approach and professional curiosity, with the ability to identify and report safeguarding concerns. You will also act as an ambassador for The Housing Network, promoting our mission and values, with respect and kindness at the heart of everything we do.

Main Duties – What needs to be done?

• Carry out scheduled work on void properties, including cleaning rooms and communal areas to a high standard and preparing properties for new residents in line with Council targets.

• Remove rubbish correctly and ensure kitchens, laundry rooms, communal and common areas are clean, hygienic and free from hazards.

• Check appliances and areas regularly, report repairs to the maintenance team and carry out sharps sweeps.

• Follow all COSHH and company policies.

Relationships – Who will I be working / engaging with?

• Communicate effectively with residents, their families and colleagues, while liaising with contractors and ensuring their work is completed to a high standard.

Competencies – Who with and your skill level?

Skills – Essential:

• Cleaning experience with a high standard of cleaning, ideally within blocks, multi-room or domestic properties.

• Excellent communication, organisation, IT and reporting skills, with the ability to multitask, prioritise and work under pressure.

• Professional curiosity and the ability to work independently and as part of a team.

• Full UK driving licence (Manual).

Knowledge:

• Understanding of Safeguarding, including the ability to identify and report concerns.

• Proven experience carrying out cleaning in blocks, multi-room or domestic properties.

Behaviour:

• Present professionally to residents, wearing uniform, ID and relevant PPE.

• Resilient and able to interact with people who have complex needs and challenging behaviours.

• Support colleagues and maintain a strong compliance culture while working towards shared objectives.

• Able to work independently, use initiative and adapt to changing circumstances.

• Act with integrity, professionalism, compassion, care and diligence, while being open and co-operative with colleagues and those we support.

Job Types: Full-time, Permanent

Benefits:

• Company car

• Company events

• Company pension

• Health & wellbeing programme

• Referral programme

• Sick pay

Experience:

Cleaning: 2 years (required)

Licence/Certification:

Driving Licence (required)

Work Location: On the road