Client Account Manager

R13 Recruitment are currently supporting a global technology-led organisation in their search for an Account Manager to join their growing operations team.

This is a fantastic opportunity for a commercially minded and relationship-focused professional to join a fast-paced business where client experience, revenue growth and service excellence sit at the heart of everything they do. Working across an established portfolio of accounts, the successful individual will play a key role in supporting customer engagement, driving renewals and identifying opportunities to expand client partnership growth.

Monday to Friday, 9-5 working hours (hybrid) with a starting salary of £27,500 + quarterly bonus. OTE £40000-£45000, but uncapped.

The Company

This dynamic business works with globally recognised accounts, delivering innovative solutions to their client’s needs. This role offers the chance to join a leading organisation where client relationships and service delivery are genuinely valued.

Benefits

• Hybrid working model
• Quarterly bonus / incentive scheme
• Ongoing training and professional development
• Opportunities for progression within the wider organisation (including internationally)
• Modern systems and technology environment

The Day to Day

• Managing a portfolio of client accounts and acting as a key day-to-day contact.
• Monitoring account performance and maintaining accurate revenue forecasting information.
• Coordinating with operational teams to ensure smooth service delivery and issue resolution.
• Encouraging customer engagement and increasing product usage across accounts.
• Building strong client relationships to understand operational requirements and identify opportunities for further business development.
• Driving client renewals and contributing towards revenue growth objectives.
• Working towards revenue, retention and service-based KPIs
• Supporting wider commercial teams with account development activities and growth plans.
• Monitoring account performance and maintaining accurate revenue forecasting information.
• Coordinating with operational teams to ensure smooth service delivery and issue resolution.
• Supporting process improvements and initiatives designed to enhance customer satisfaction

You Will Have / Be

• Previous experience within an account management or sales-focused role.
• Track record of success working towards targets, KPIs or commercial objectives.
• Effective pipeline management and forecasting skills.
• Strong relationship-building and communication skills.
• Highly organised with excellent attention to detail.
• Able to manage multiple priorities within a fast-paced environment.
• Commercially aware with a proactive and solutions-focused approach.
• Confident working collaboratively across teams and departments.
• Strong written, verbal and presentation skills.

How to Apply

To hear more details about this opportunity, please email your CV to Rebecca Headden – Business Partner at R13 Recruitment. If you do not hear from us within 5 working days of submitting your CV, please assume you have been unsuccessful on this occasion.

For candidates applying from outside the local region, please include a brief covering note outlining your relocation plans, current location, and anticipated timeframe for moving. Applications without this information may not be considered further.