Client Services Executive in Newcastle upon Tyne, Tyne and Wear

Rewards & Benefits on Offer;

• Immediate start date available
• A competitive salary is available
• Firm bonus scheme
• Generous holiday package
• Company pension scheme
• Life insurance
• Private medical care
• Health cash plan
• Employee assistance scheme
• Agile working and many more!

Working Hours;

• Monday – Friday between 8am – 8pm – 37.5hrs per week

The Company you will be working with;

MTrec Commercial are proudly supporting our prestigious client on their search to appoint an attentive Client Experience Executive to join their busy Client Experience team.

The company’s Client Experience team is often the first point of contact for clients and visitors, whether by telephone, email or in person. As such, this role plays a vital part in creating a positive first impression and ensuring that every interaction reflects their commitment to excellent client service.

The Role you will be doing;

As a Client Experience Assistant, you will provide a professional, welcoming and efficient service to both clients and colleagues, helping to ensure the smooth day-to-day running of our operations.

Responsibilities include:

• Managing a busy switchboard and acting as a key point of contact for incoming enquiries.
• Welcoming clients and visitors, ensuring a positive, professional experience from arrival to departure.
• Supporting the smooth running of the Client Suite, ensuring meeting rooms are prepared to a high standard.
• Assisting with client events, including meeting room set‑up, catering, refreshments and clear‑down.
• Assisting with general administrative duties, including managing incoming and outgoing post, including scanning documents where required.

About You;

We are looking for a self‑motivated, organised and enthusiastic individual who takes pride in delivering excellent service. You will:

• Have strong communication skills and a professional, client‑focused approach.
• Enjoy working as part of a close‑knit team and be willing to support a variety of tasks.
• Be confident using Microsoft Office and have good general IT skills.
• Be flexible and willing to work outside core hours on occasion.