Client Support Administrator in Manchester, Greater Manchester

Posted by Fintelligent Search

Supportive team culture | Structured career development | Excellent employee benefits | Specialist financial services training

We are recruiting for a Client Support Administrator on behalf of a growing financial services business. This is a fantastic opportunity for an experienced administrator to move into a specialist client-support role where you’ll receive comprehensive training, take ownership of your workload and enjoy genuine long-term career development.

Joining an established operations team, you’ll gain valuable knowledge of pension transfers and client administration while supporting advisers, clients and pension providers throughout the process. With continued investment in people and clear progression routes, you’ll have the opportunity to progress into senior administration, leadership or wider operational roles over time.

Package & Benefits for the Client Support Administrator:
  • Salary of £30,000 per annum
  • Monthly performance bonus of approximately £100–£150
  • Private healthcare
  • Profit-share scheme
  • 8% employer pension contribution
  • Death in service cover
  • Professional qualifications, structured training and ongoing career development
About the Company
You’ll be joining a well-established and expanding financial services organisation committed to developing its people. With continued investment in technology, employee training and internal progression, the business provides a collaborative environment where long-term careers are genuinely supported.

The roleAs a Client Support Administrator, you’ll play an important role in supporting pension transfer cases and delivering a smooth, professional client experience. You’ll manage administrative processes from instruction through to completion, ensuring records are accurate and cases continue to progress efficiently.

Key responsibilities include:
  • Supporting pension transfer cases from instruction through to completion
  • Processing documentation accurately and maintaining complete case records
  • Coordinating client onboarding, preparing paperwork and obtaining electronic signatures
  • Liaising with pension providers, clients and internal teams to progress cases efficiently
  • Providing regular updates to clients and advisers throughout the process
  • Managing your own portfolio of cases while supporting the wider client-services function
  • Ensuring all work is completed in line with internal processes, service standards and deadlines
About you - To be successful, you’ll ideally have:
  • Previous administration or client-services experience within a professional office environment
  • Experience managing cases, documentation or regulated administrative processes
  • Strong attention to detail and the ability to maintain accurate client and case records
  • Confident communication skills and a professional approach to supporting clients
  • The ability to manage multiple priorities and work to deadlines
  • Confidence using business systems and Microsoft Office
If you’re looking for a Client Support Administrator role where you can develop specialist financial-services knowledge and build a long-term career, we’d be delighted to speak with you.

Click apply with your most recent CV for consideration.

Reference: JL_FIN
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