Client Support Administrator in East Grinstead, West Sussex

Client Support Administrator

Location - Outskirts of East Grinstead

Salary - Up to £26,500

Lloyd Recruitment Services is excited to be working with a well-established organisation on the outskirts of East Grinstead that's looking to expand its operations team with the addition of a Client Support Administrator.

This is a fantastic opportunity for someone who enjoys working in a varied, fast-paced environment where no two days are the same. You'll play an important part in ensuring smooth coordination different teams and clients.

The opportunity offers:

• 25 days holiday
• Pension contribution
• Hybrid working
• Cycle to work scheme

Your key responsibilities will include:

• Coordinating service bookings and client communications
• Liaising with assessors, clients, and internal departments to ensure accurate and timely service delivery
• Updating and maintaining client records across internal systems
• Monitoring performance data and supporting reporting for management
• Supporting process improvements and team-wide admin projects
• Handling incoming queries and escalating when necessary
• Maintaining quality control processes

What we're looking for:

• Experience in an administration, coordination, or scheduling role
• Excellent communication skills, both written and verbal
• Great attention to detail and ability to multitask
• Solid IT skills including Excel and CRM systems
• Confident working independently and as part of a team
• Someone who thrives in a structured, deadline-driven environment

Extra Information:

• Refer a friend and earn up to £500 (see website for details).
• Due to high application volumes, only shortlisted candidates will be contacted. If you don't hear from us within 5 days, please assume you have not been successful.
• By applying, you accept Lloyd Recruitment Services' Privacy and GDPR Policy (see website).

Lloyd Recruitment Services acts as an employment agency for this vacancy and is an equal opportunity employer.