Clinic Logistics Assistant
MedPal AI Plc · Direct employer
Location: Runcorn
Working pattern: Full-Time, Permanent — Monday to Friday, 10:00am – 6:00pm (40 hours per week)
About Us
We are a growing Distance Selling Pharmacy (DSP) based in Runcorn, providing safe, efficient, and patient-focused healthcare services across the UK. As part of our expanding weight loss service, we are looking for an organised Logistics Assistant to support the timely and accurate dispatch of patient medication and supplies.
The Role
The Clinic Logistics Assistant plays a key role in ensuring weight loss treatment orders are processed, packed, and dispatched efficiently. Working closely with the pharmacy, prescribing, and customer service teams, you will help maintain a smooth patient experience while meeting company procedures and quality standards.
What You'll Be Doing
- Pack and prepare weight loss medication orders for dispatch
- Ensure all shipments are accurately labelled and packaged in line with company procedures
- Coordinate daily courier collections and monitor deliveries
- Receive, unpack, and organise stock deliveries
- Support stock control, including stock counts and inventory management
- Maintain accurate records of dispatched orders and inventory movements
- Investigate and resolve delivery issues, delays, and tracking queries
- Help maintain a clean, safe, and organised warehouse and packing environment
- Liaise with pharmacy and customer service teams on order status
- Follow all Standard Operating Procedures (SOPs), health and safety requirements, and data protection regulations
What You'll Bring
Essential:
- Previous experience in logistics, warehouse, dispatch, or fulfilment operations
- Excellent attention to detail and organisational skills
- Ability to work accurately under daily volume pressure
- Good IT skills, including experience using inventory or order management systems
- Strong communication and teamwork skills
- Ability to prioritise workload and meet daily deadlines
- Experience working within a healthcare, pharmacy, or regulated environment
- Knowledge of courier management and shipment tracking systems
- Understanding of stock control and inventory processes
- Experience supporting e-commerce or distance-selling operations
What's On Offer
- Monday to Friday working hours — no weekends
- Supportive and friendly team environment
- Full training and ongoing development opportunities
- Career progression within a growing healthcare organisation
- Enhanced company pension scheme
- 25 days annual leave per annum plus bank holidays
Additional Information
We are an equal opportunities employer and welcome applications from all suitably qualified candidates.
You may have experience of the following: Warehouse Assistant, Logistics Assistant, Warehouse Operative, Dispatch Assistant, Fulfilment Assistant, Stock Control Assistant, Order Fulfilment Operative, Pharmacy Warehouse Assistant, Distribution Assistant, Packing and Dispatch Assistant
REF-230 053
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