Club Manager

Our client is seeking an ambitious and energetic General Manager to join the team in their Staffordshire site. You will join them on a full time, permanent basis and in return earn a competitive salary of £32,000 - £40,000 OTE plus benefits.

Lead a Thriving Sports and Leisure Venue

Are you a passionate leader with a love for sport, team development and delivering exceptional customer experiences?

Our client are looking for an experienced General Manager to take ownership of a busy sports and leisure venue, leading day-to-day operations while driving growth, profitability and customer satisfaction. This is an exciting opportunity to join a growing organisation where you can make a genuine impact, build strong community relationships, and play a key role in the ongoing success of the business.

About our Client:

Our client are a leading operator within the sports and leisure sector, providing high-quality facilities and experiences that bring people together through sport, fitness and recreation. Their venues serve as community hubs where customers can play, compete, socialise and enjoy memorable experiences.

Benefits as the General Manager:

• A competitive salary with performance- based bonus opportunities
• Staff discounts off pitches, courts and functions
• Access to online benefits program with discounts at various locations
• Employee Assistance Program
• Work in a fun, fast- paced sporting environment where no two days are the same
• Career development through tailored training and progressions pathways
• Be a part of a team who live and breathe sport and the community spirit.

The General Manager Role:

The General Manager is responsible for developing and managing a high performing team, ensuring the achievement of club KPIs in relation to revenue, profit, utilisation and customer satisfaction. You will need to create an outstanding customer experience before, during and after the match.

Key Responsibilities as the General Manager:

• Recruit, develop and inspire teams to develop exceptional service to our customers.
• Creating memorable experiences that makes our customers come back time and time again
• Driving revenue growth by going above and beyond for our customers 
• Working with the local community, building relationships and brand awareness to maximise potentials.

About You:

• A confident, results- driven manager with experience in retail, hospitality, leisure or sports management
• You’ve got natural team leadership experience and love seeing people succeed under your guidance.
• You’re commercially aware with a proven track record of meeting targets and driving performance

Essential Skills and Experience:

• Experience in people management
• Strong commercial acumen
• Experienced in customer service and driving revenues
• Excellent communication skills, both written and verbal
• Proven track record of managing a team to excel in sales targets and KPI’s
• Experience of managing and achieving budgets

If this sounds like the perfect opportunity for you and you’d like to become their General Manager then please click ‘apply’ today – don’t miss out, they’d love to hear from you!