Cluster Housekeeping Manager

Cluster Housekeeping Manager

The Kensington Collection

Part of the MCR Property Group

Location: Kensington & Knightsbridge, London
Salary: £35,000–£40,000 per annum
Job Type: Full Time | Permanent

About Us

The Kensington Collection, part of the MCR Property Group, is a portfolio of boutique hotels and serviced apartments located in the heart of Kensington and Knightsbridge.

Our portfolio includes:

• Ashburn Hotel
• Ashburn Apartments
• Claverley Court Apartments
• Chesham Court Apartments

We are looking for an experienced, hands-on Cluster Housekeeping Manager to lead our housekeeping operations across all four properties.

Key Responsibilities

• Lead and support the housekeeping teams across all four sites.
• Ensure guest rooms, apartments and public areas are maintained to the highest standards.
• Conduct daily room inspections and quality checks.
• Manage staff rotas, training and performance.
• Monitor linen, guest amenities and housekeeping stock levels.
• Work closely with Reception and Maintenance to ensure rooms are ready for guests.
• Handle guest feedback and continuously improve housekeeping standards.
• Ensure compliance with Health & Safety and company procedures.

What We're Looking For

• Previous experience as a Housekeeping Manager or Senior Housekeeping Supervisor.
• Strong leadership and organisational skills.
• Excellent attention to detail.
• Good communication and people management skills.
• Experience using a Hotel PMS (Guestline, Opera or similar preferred).
• Flexible approach to working across multiple properties.

What We Offer

• Competitive salary (£35,000–£40,000)
• 22 days annual leave plus Bank Holidays
• Additional holiday for long service (up to 25 days)
• Birthday leave
• Career development opportunities within the MCR Property Group
• Supportive and friendly working environment

If you're passionate about delivering exceptional housekeeping standards and would like to join a growing hospitality business, we'd love to hear from you.