Co-production Coordinator

Migrant Help have an exciting opportunity to recruit a Co-production Coordinator to join our team!

Location: Homebased
Contract:  Permanent
Salary: £34,682

About us: 

Migrant Help is a leading charity that was established in 1963 and delivers a range of support and advice services to people affected by displacement and exploitation across the UK. Our vision is for a global society that protects vulnerable people, treats them with respect and enables them to reach their full potential.

We foster a culture in which equality, diversity and inclusion are recognised, valued and encouraged. It doesn’t matter who you are or where you come from, we match your skills with the needs of our organisation, as long as you share our values, vision and goals. We welcome applications from candidates regardless of their age, religion or belief, race, gender reassignment, disability, sexual orientation, sex, marriage or civil partnership, pregnancy and maternity.

The Co-production Coordinator role:

Part of the Income and Partnerships team, the Bids and Tenders Lead is a new and exciting role at Migrant Help. You will Work with the Business Development Manager (BDM), Bids and Tenders, and in collaboration with colleagues across the charity, the role will provide critical support in identifying, developing, and submitting high-quality bid and tender applications.

If you have demonstrable experience writing robust and compelling bids with the ability to engage with a range of stakeholders, and are looking for an exciting role that makes a difference, we’d love to hear from you!

Key responsibilities of our Co-production Coordinator:

Recruitment of people with lived experience

• Ensure client involvement activities are accessible and inclusive of all clients, addressing any barriers to participation
• Recruit people with lived experience, conduct in-depth needs assessments to identify support needs and development goals, and use these to design and deliver training and development opportunities

Project Work

• Ensure that the necessary processes, systems and structures are in place for high-quality co-production to operate both for internal and external projects
• Organise and facilitate Lived Experience Advisory Panels (LEAPs) and other client involvement activities, wherever possible co-delivered with people with lived experience
• Support with implementation of actions from client involvement activities, ensuring accountability
• Review the impact of operational changes with clients and provide feedback to management about the positive and the negative
• Deliver focus groups and support other service user feedback mechanisms, developing processes as necessary
• Support people with lived experience to engage in staff recruitment panels and other initiatives?

Capacity building

• Monitor the implementation and quality of co-production across the organisation, understanding the barriers and implementing measures to overcome them
• Support and train colleagues across Migrant Help and people with lived experience to understand co-production principles and to use those principles relevant in their roles, including developing and delivering training and workshops
• Support services with the planning and development of their own co-production projects according to best practice, leading on delivery where applicable
• Provide ongoing support for people with lived experience, with a focus on safeguarding, wellbeing and personal/professional development
• Support co-production strategy champions and volunteers to carry out their roles effectively
• Work with wider other departments to ensure projects align with our strategy, there is a joined-up approach and learning is share

External Partners

• Maintain and build relationships with external partners, scoping out opportunities for collaboration
• Manage requests for research projects including liaising with service leads, academic and/or other partners

Reporting & Comms

• Provide verbal, written and statistical data on engagement and the impact of co-production
• Monitor, evaluate and develop projects using reports, surveys, retrospectives and focus groups
• Support with the development of new monitoring and evaluation tools

The experience and skills you need as our Co-production Coordinator:

• An understanding of or lived experience in the asylum process and/or modern-day slavery
• Familiarity with sector trends and best practices in client engagement and participation
• Demonstrable experience in using different methods to collate and analyse service user feedback to improve and develop services
• Excellent ability to communicate and engage a wide range of audiences from multi-cultural backgrounds, verbally and in writing
• Ability to work effectively in partnership and gain confidence of stakeholders internally and externally

Migrant Help is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process therefore:  

• This post is subject to a Disclosure and Barring Service (DBS) check 

 This post is subject to a Counter Terrorism Check (CTC) therefore applicants must:

• Be able to provide a valid passport eg. 10 year full British passport, EU or non-EU Passport with indefinite leave to remain
• Be able to provide continuous UK address history for the previous 5 years
• Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment

Closing Date: 18 September 2026

If you are interested in becoming our new Co-production Coordinator, please click 'APPLY' today. We look forward to hearing from you!

Please note this vacancy may close early depending on applications received.

As part of your role, it is important you operate within Migrant Help’s values: Protection, Diversity, Equality, Partnership, Innovation and Excellence.
Migrant Help is proud to be an equal opportunities employer.