Coffee Shop Assistant Manager in Christchurch, Dorset

Coffee Shop Assistant Manager - Christchurch | £30,000-£31,000 + Great Benefits

Lead a friendly team, enjoy a great work-life balance, and make your mark in a welcoming coffee shop environment.

We're looking for a Coffee Shop Assistant Manager to join a well-established and welcoming hospitality business in Christchurch. This is a fantastic opportunity for an experienced supervisor or team leader who enjoys being hands-on, developing a team and creating a great experience for customers.

Working alongside the Coffee Shop Manager, you'll play an important role in the day-to-day running of a busy coffee shop, helping to lead the team, maintain high standards and ensure customers receive warm, friendly service every time. With a structured working pattern and alternate weekends off, this is a great opportunity for someone looking for their next step in hospitality without compromising their work-life balance.

Because you'll be joining a business where you can genuinely make a difference:

• £30,000-£31,000 salary

• Enjoy a 9am-5.30pm working pattern, with Sundays running 10am-4pm

• Benefit from alternate weekends off

• Enjoy alternate Tuesdays and Thursdays off

• Take an extra day off for your birthday

• Access a generous staff discount across the business

• Free on-site parking

• Join a supportive, close-knit team

• Enjoy opportunities to get involved with seasonal events and promotions

• Develop your leadership skills and progress within a well-established business

This is a hands-on leadership role where you'll help keep the coffee shop running smoothly while supporting and developing the team.

• Support the Coffee Shop Manager with the daily running of the coffee shop

• Lead by example, motivating the team to deliver friendly and consistent customer service

• Take responsibility for the operation when the Manager is away

• Support with rotas, staffing levels and day-to-day team organisation

• Coach and develop team members, helping them build confidence and product knowledge

• Assist with recruitment, inductions and training

• Maintain high standards across food, drink, cleanliness and presentation

• Support with stock control, ordering and reducing waste

• Handle customer queries and resolve any issues professionally

• Assist with cash handling and end-of-day procedures

• Ensure food safety, health & safety and company standards are consistently followed

• Provide hands-on support during busy services and lead the team from the front

We're looking for someone who enjoys working with people and is ready to take the next step in their hospitality career.

• Previous experience within a café, coffee shop, hospitality or similar customer-focused environment

• At least one year's experience in a supervisory, team leader or senior position

• A genuine passion for great customer service

• Confident leadership skills and the ability to motivate a team

• Strong communication and organisational skills

• A positive, proactive and hands-on approach

• Comfortable working in a busy environment and remaining calm under pressure

• Good understanding of food hygiene and health & safety

• Experience with tills, cash handling and basic computer systems

• Flexibility to work weekends and during busier seasonal periods

If you're looking for your next Coffee Shop Assistant Manager opportunity in Christchurch, with a great team, sociable environment and a working pattern that gives you plenty of time away from work, we'd love to hear from you.

Apply now and take the next step in your hospitality career.

Job Number │ KW(phone number removed)
Location │ Christchurch
Role │ Coffee Shop Assistant Manager

Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.