Commercial Account Handler

A highly regarded, relationship‑driven insurance broker just outside York is looking to welcome an experienced Commercial Account Handler into their growing team. This is a fantastic opportunity for someone with commercial insurance experience who is ready to take the next step in their career within a supportive, non‑transactional environment.
You’ll join a business that values long‑term client relationships, professional autonomy and genuine progression. The role is full‑time, permanent, Monday to Friday, with hybrid working available.

The Purpose of the Role
You’ll play a key part in delivering exceptional service to commercial clients, acting as a trusted day‑to‑day contact and supporting Account Executives and Directors across a varied portfolio. The business prides itself on fostering meaningful client relationships rather than transactional interactions.

What the Role Offers

• Hybrid working within a supportive, collaborative team
• Competitive salary up to £35,000 + benefits
• Autonomy to work on complex and interesting cases
• Clear development and progression opportunities
• A culture that values personality, expertise and exceptional service

About the Role
As a Commercial Account Handler, you will:

• Act as a key daily contact for mid/large or complex commercial clients
• Support Account Executives/Directors in managing mid‑market to large corporate accounts
• Liaise with insurers and underwriters across the open market
• Negotiate terms, premiums and coverage extensions
• Manage mid‑term adjustments (MTAs) and undertake remarketing where required
• Ensure all policy documentation is accurate and compliant
• Review renewal terms and prepare renewal reports for Account Executives and clients
• Handle all associated administration tasks
• Use Acturis to process policies and maintain client information

About You
You will bring:

• Previous commercial insurance experience (essential)
• Excellent telephone communication and client‑handling skills
• Strong attention to detail and high accuracy in administration
• Confidence using systems Acturis experience is highly desirable
• A proactive, positive approach and desire to progress

If you’re ready to take the next step in your insurance career, we’d love to hear from you. Apply today and join a team that values expertise, personality and exceptional client service.
Elite Staffing Solutions are acting as an Employment Agency for this role.