Commercial Account Handler

Benefits:

• Salary: £30,000 - £50,000 DOE
• Location: Mansfield - Flexibility with remote working on successful completion of probationary period - preferably 2 days in the office
• Hours: 9:00am - 5:00pm, Monday to Friday
• Benefits: 3% Employer Pension Contribution and 25 days holiday plus stats
• Opportunity to work with an established and supportive team
• Professional development and training opportunities
• Support towards industry qualifications.
• Opportunity to attend networking events and develop your professional profile.

Are you an experienced Commercial Account Handler looking to join a professional and growing insurance brokerage? We are seeking a motivated and customer-focused individual to support our commercial clients and deliver exceptional service across all aspects of commercial insurance.

The Role:

You will be responsible for managing a portfolio of commercial insurance clients, handling renewals, new business, mid-term adjustments, claims, and general client enquiries. You will work closely with insurers, underwriters, and Account Executives to ensure clients receive the most suitable cover and advice.

Key Responsibilities:

* Manage commercial insurance renewals, new business, and policy adjustments.
* Provide expert advice and outstanding customer service to clients.
* Liaise with insurers and underwriters to obtain competitive terms.
* Handle claims and policy queries efficiently and professionally.
* Ensure all activities comply with FCA regulations and company procedures.
* Build and maintain strong relationships with clients and insurer partners.
* Support business growth through client retention and cross-selling opportunities.
* Attend business networking events and industry functions when required.

What We're Looking For

* Previous experience as a Commercial Account Handler within an insurance brokerage.
* Strong knowledge of commercial insurance products.
* Excellent communication and relationship-building skills.
* High attention to detail and strong organisational abilities.
* Experience working within FCA-regulated environments.
* Knowledge of systems such as Acturis, Open GI, and Microsoft Office is advantageous.
* A willingness to work towards Dip CII qualifications (or already qualified).

If you are looking to take the next step in your insurance career and join a business that values expertise, professionalism, and client service, we'd love to hear from you.