Commercial Administrator in Saffron Walden, Essex

Market 36 Recruitment are currently recruiting for a Commercial Administrator on behalf of our client based near Saffron Walden, on a permanent basis.

Our client is looking for an experienced and customer-focused Administrator to join their team, providing commercial and administrative support. The ideal candidate will have a strong background in customer service and administration, preferably within aviation, construction, rail or a similar industry.

Roles & Responsibilities

• Accurately input and maintain information within internal database systems.
• Handle customer enquiries and provide excellent customer service by telephone and email.
• Liaise with customers and internal departments to track and progress maintenance and repair activities.
• Manage customer service issues and ensure enquiries are dealt with professionally and promptly.
• Maintain strong working relationships with internal teams and external customers.
• Complete general administrative duties and ensure records are kept accurate and up to date.
• Follow company procedures and maintain high standards of quality and accuracy.

Experience, Skills & Qualifications

• Previous experience within a commercial administration or customer service role.
• Strong customer service and communication skills.
• Experience within aviation, construction, rail or a similar industry would be advantageous.
• Confident using Microsoft Office and internal database systems.
• Excellent attention to detail and organisational skills.
• A professional and customer-focused approach.
• Ability to work effectively as part of a team and manage workload independently.

Working Pattern & Benefits

• 31 days annual leave, including Bank Holidays.
• Annual profit share scheme.
• Company pension.
• Employee Assistance Programme.
• Free on-site parking.
• Training and career development opportunities.
• Company uniform and PPE provided.

Hours: Monday to Friday, 8:00am–4:30pm

Salary: £30,000–£32,000 per annum, depending on experience

Job Type: Full-time, Permanent

Market 36 Recruitment Ltd cover a range of sectors including Commercial, Industrial, Engineering, HR & Finance & ITAD. This vacancy is being advertised by Market 36 Recruitment Ltd. We operate as an Employment Business for temporary roles and as an Employment Agency for permanent roles.