Commercial Administrator
Talent Guardian
£28,000 per annum
Redditch
Talent Guardian is recruiting on behalf of a growing consolidator and distributor of fine food, drink and fresh produce, supplying the independent retail and foodservice sectors.
Everything they supply is consolidated and distributed from a purpose-built Distribution Centre in Redditch, ensuring it meets their strict quality standards. Due to continued growth, they're looking for a Commercial Administrator to act as a key support function to the commercial department.
The role This is a varied, hands-on commercial support role with real exposure across the business — you'll work alongside the Business Development team and provide executive support to the Managing Director and heads of department.
- Set up and maintain new and existing suppliers and products
- Set up and maintain customer accounts, including IT system setup
- Handle pricing and system administration, including producing customer pricelists in line with defined retail periods
- Produce weekly sales reports across all customers
- Support the processing of customer sales orders from various sources (EDI, email, telephone)
- Deal with and respond to customer queries, requests and complaints
- Provide effective customer service on deliveries, issues and enquiries
- Assist the Business Development team with customer-related requirements
- Provide executive support to the Managing Director and heads of departments
- Experience in a similar role, and knowledge of the food or retail industry, would be hugely beneficial
- An understanding of the commercial process around sourcing, purchasing and supply of goods and services
- Some experience of customer/supplier liaison and negotiation, including margin and P&L comprehension, would be beneficial
- Strong communication skills, with experience dealing with internal stakeholders, customers and suppliers
- Confident IT skills, particularly Excel and Microsoft applications
- Highly numerate, with strong diligence and attention to detail
- Own transport and a full UK driving licence
- Based full time at the Worcestershire head office
- GCSE or equivalent education
- Punctual, self-motivated, and able to work both in a team and on your own initiative
- £28,080 per annum (full time, 40 hours per week)
- Monday to Friday, with flexibility aligned to business requirements
- Annual holiday allowance
- Employee benefits scheme and pension scheme
- Free on-site secure parking
- Training provided, including product knowledge and company policies and procedures
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