Commercial Manager

Commercial Manager

Location: Wales (Multi-site – Welsh Government & Swansea University Portfolio)
Salary: Up to £65,000 + Car Allowance + Benefits
Contract Value: £11 million per annum
Services Delivered: Cleaning, Soft Facilities Management, Security

Our client, a leading provider of integrated facilities management and infrastructure solutions is hiring for an experienced Commercial Manager to lead the commercial and financial management of a high-profile, multi-site Welsh Government and Swansea University FM contract.

This role will take full responsibility for commercial performance across a diverse portfolio delivering cleaning, soft FM, and security services, ensuring robust financial control, contractual compliance, and strong stakeholder engagement.

The successful candidate will be a key member of the contract leadership team, driving value, managing risk, and supporting operational excellence across a complex £11m annual contract.

Key Responsibilities

As Commercial Manager, you will take ownership of the commercial performance of a high-profile contract portfolio, driving financial success, managing risk, and building strong client and stakeholder relationships.

Key responsibilities include:

• Leading all commercial and financial activities across the contract portfolio, ensuring strong governance, profitability, and contractual compliance.
• Managing commercial relationships with clients, supply chain partners, and subcontractors, acting as the primary point of contact for commercial matters.
• Delivering effective cost control, budget management, forecasting, and margin protection to achieve financial objectives.
• Overseeing payment applications, valuations, change control, variations, compensation events, and claims management.
• Identifying and mitigating commercial risks while maximising opportunities throughout the contract lifecycle.
• Producing accurate month-end financial reports and commercial insights using SAP-based systems and advanced data analysis tools.
• Developing and maintaining robust commercial records, including cashflow forecasts, cost reporting, change registers, and performance data.
• Providing timely and insightful commercial reporting to senior stakeholders to support strategic decision-making.
• Supporting procurement and supply chain strategies through contract negotiations, performance management, and value engineering initiatives.
• Building strong partnerships with operational teams to ensure commercial objectives are aligned with service delivery and contract performance.
• Leading, mentoring, and developing commercial team members, fostering a culture of continuous improvement and commercial best practice.
• Championing high standards of commercial management and maintaining up-to-date industry knowledge through ongoing professional development.

This is an excellent opportunity for a commercially astute leader who thrives in a complex operational environment and is passionate about delivering value, driving performance, and building lasting client relationships.

Person Specification

Essential Experience & Qualifications

• Proven experience in a Commercial Manager or Senior Quantity Surveyor role within FM, construction, or services-based contracts.
• Experience managing contracts of significant value and complexity (preferably £5m+).
• Strong understanding of facilities management contracts, particularly soft services (cleaning/security desirable).
• Demonstrable experience with:
  • Cost management and forecasting
  • Contract administration and change management
  • Financial reporting and SAP or similar systems

Skills & Competencies

• Strong commercial acumen with excellent analytical capability
• Advanced Excel and financial reporting skills
• Excellent stakeholder management and negotiation skills
• Ability to manage multiple priorities across a complex portfolio
• Strong attention to detail and governance
• Effective leadership and team development capability