Communications & Content Assistant

Communications & Content Assistant
Location: Hybrid and Didsbury, Manchester
Salary: £29,158
Full time / 35 hours per week
18 months - fixed term contract
Agile/hybrid working with up to 3 days per week in the office

About Us
Southway owns over 6,500 homes in Greater Manchester and is a community-focused housing association with a vision to provide excellent customer service and quality homes, where communities thrive.

By 2030, it aims to grow to 10,000 homes and invest £5 million in its communities to help people to live well and independently.

Southway strives for continuous improvement led by customers, communities and colleagues. It is a member of the Greater Manchester Good Employment Charter and is guided by its REACH values of Respect, Equity, Ambition, Compassion and Honesty.

The role
An exciting opportunity has arisen in the Communications Team for a Communications and Content Assistant to help bring our stories to life.

We're looking for someone with a passion for storytelling and a talent for simplifying complex information into clear, engaging content. This is a great role for a creative communicator who understands the importance of building trust by putting people first.

The role will support the Communications Team with internal and external communications, content creation and design and branding work to help reach our target audiences, drive engagement and protect and enhance Southway's reputation.

This role will help to deliver the objectives of the Communications Strategy in line with Southway's five-year corporate plan.

We offer a 35-hour week, competitive salary, excellent contributory pension scheme, and 25 days holiday increasing to 30 days.

What you'll be doing:
* Creating engaging content across a range of internal and external channels to help communicate projects, raise Southway's profile and increase engagement with residents and external stakeholders
* Producing impactful video content and video briefs for projects.
* Managing Southway's social media channels and work with colleagues in different departments to provide suitable and timely responses to public enquiries. Platforms currently include Facebook, Instagram, LinkedIn, X and YouTube.
* Photography and helping organise internal and external events
* Writing content for the tenant newsletter, leaflets and posters, staff intranet, employee bulletin, websites, digital communication and support award submissions.
* Designing and producing a range of promotional material and reports, analysing data where required.
* Attending meetings and conferences to represent Southway and the wider communications team
* Seeking out opportunities for impactful content, case studies and positive news stories
* Promoting innovation to help continuously improve Southway's communication.
* Using IT systems, Content Management Systems, and digital design tools to update our digital channels.
* Admin duties including invoice processing, maintaining calendars, and organising content libraries.
* Carrying out other duties to support the wider team and business where needed

Full job profile available at (url removed) Date: Thursday 23 July 2026
Interview date: Tuesday 28 July 2026

For an informal discussion please contact Katy Barnes, Head of Communications on (phone number removed) or

Applications are being reviewed as they are received.

Southway reserves the right to remove the job advert once vacant positions have been recruited, please do not wait until the closing date to apply.

We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community.

All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.