Community Manager

Due to exciting expansion, we are representing an organisation recognised as a true pioneer within their sector. Located at the heart of the world-leading Cambridge ecosystem, this organisation supports a vibrant, fast-growing community.

Community is the heartbeat of this organisation. Our client is looking for a polished, people-focused Community Manager to take ownership of membership activities, coordinate high-profile visits, and ensure an exceptional experience for their members.

You will join a kind, engaging team that deeply values collaboration (and enjoys eating their free daily lunch together!). This is a role where you can scale your responsibilities quickly, making it the perfect launchpad for a skilled communicator.

As the Community Manager, you will be responsible for:

• Stakeholder Communication: Act as the primary, professional face of the center. You will manage daily correspondence with patience and diplomacy, ensuring all face-to-face and digital interactions are high-touch and welcoming.
• Exceptional Copywriting: Take ownership of email communications, crafting clear, engaging, and flawless copy for newsletters, event invitations, and member updates.
• Event & Speaker Management: Plan and deliver a varied event calendar (from monthly socials to major tech conferences). This includes proactively approaching industry speakers, managing their briefing, and coordinating all end-to-end logistics.
• Visit Coordination: Manage inbound requests for high-profile tours and conference bookings, ensuring a "best-in-class" experience for VIP visitors and non-members.
• Data & Insights: Use CRM systems and platforms like Eventbrite to manage attendee data and produce post-event reports.
• Cross-Team Collaboration: Work seamlessly alongside Catering, Admin, and Marketing teams to ensure flawless execution.

What you will bring:

• Flawless Communication: Exceptional written and verbal communication skills. You are a natural copywriter via email and a poised, patient communicator in person.
• Relationship Building: A professional demeanour with the confidence to approach, pitch to, and manage relationships with high-profile speakers, tech founders, and corporate partners.
• Organisation: Strong time-management skills with the ability to multitask and prioritise a busy, moving event calendar.
• Experience: A proven background in community management, high-level administration, or corporate events.
• Technical Savvy: Confidence using CRM systems and digital platforms to track engagement.

Our client offers a market-leading package designed to support your wellbeing and long-term career:

• Generous Leave: 27 days annual leave + Bank Holidays + 3 days at Christmas.
• Daily Perks: Free daily lunch cooked on-site and barista-quality coffee.
• Health & Security: Private health insurance, life cover (4× salary), and income protection (post-probation).
• Retirement: Contributory pension scheme (up to 7% matched).
• Flexibility: Flexible working times and occasional WFH options.

Ready to become the focal point of Cambridge’s most exciting community as the Community Manager that is responsible for managing this? Apply now for a confidential discussion about this unique role.

If you like the sound of the Community Manager role, we encourage you to apply.

Data Privacy & Equal Opportunities:

By applying for this position, you are agreeing to your CV being held on our database, stored confidentially and securely. Your CV details will be used and kept only to provide recruitment services from us. We will only send your details to clients once discussed with you and your data will not be shared with any other third party. You can ask for the deletion or correction of your data, or to opt out of this service at any point by informing Exact Sourcing.

We very much look forward to hearing from you and will be reviewing all applications over the next 2 to 3 weeks. If you are selected, we will be in contact and if not, we will be keeping your details on file for any future vacancies. Please follow us @ExactSourcing or ‘like’ us on Facebook to keep updated with any future opportunities.

Exact Sourcing is an equal opportunities employment agency.