Community Safety Officer
BRC
Type: Temporary
Location: South Wales
Salary: £32,591 - £33,971 salary equivalent
Hours: Full Time
BRC are working closely with a respected housing association to recruit a Community Safety Partner on a temporary basis. This is an excellent opportunity for an experienced housing professional with a passion for tackling anti-social behaviour, supporting tenancy sustainment, and creating safer communities.
This role involves
Working alongside internal teams and external partners to deliver an effective, trauma-informed and restorative community safety service. You will investigate anti-social behaviour, support tenants, and work proactively to resolve issues while promoting safe and sustainable communities.
Duties:
- Investigate reports of anti-social behaviour and implement appropriate interventions.
- Work collaboratively with Police, Local Authorities and partner agencies to resolve community safety issues.
- Support victims of ASB by providing advice, updates and guidance throughout investigations.
- Refer vulnerable tenants and perpetrators to relevant support agencies where appropriate.
- Develop and deliver initiatives to reduce anti-social behaviour and improve community safety.
- Investigate environmental issues including fly tipping and coordinate enforcement action where required.
- Install and maintain ASB monitoring equipment, including CCTV and noise monitoring devices.
- Maintain accurate case records and ensure GDPR compliance.
- Work closely with internal teams to promote tenancy sustainment and improve customer outcomes.
- Experience managing anti-social behaviour cases within housing or a community safety environment.
- Knowledge of anti-social behaviour legislation and the Renting Homes (Wales) Act.
- Experience working with external agencies including Police and Local Authorities.
- Strong communication, conflict resolution and problem-solving skills.
- Experience of restorative and trauma-informed approaches is desirable.
- Full UK driving licence and access to a vehicle.
For more information, please call Meg Smith on (phone number removed) or (phone number removed).
To apply, please submit your CV outlining your relevant experience and qualifications.
We will be reviewing applications on an ongoing basis until the position is filled.
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