Community Support Worker in Stoke-on-Trent, Staffordshire
Posted by Brampton Recruitment Ltd
£22,380 a year
Stoke-on-Trent · Permanent
Want to do something different to help in the community?
Our client is a local charity who is seeking an individual who wants to make a difference within the community. This Community Support worker role will be office based and working with individuals and families who are referred to them via local councils and housing associations. This role is working in a small team delivering one-to-one intervention appointments and creating agreed support plan for individuals and families who have experienced homelessness, or who have recently been rehoused.
These will be low-income families who need support to ensure that they are drawing down all applicable benefits, that they are accessing financial support for loans and debts, and that they are receiving other support and interventions they need.
This role will ensure that any health, wellbeing, risk and safeguarding support needs are identified, and signposted to relevant agencies and organisations to improve their family wellbeing. Following up and reviewing the support plans that are put in place.
Job Description for the Community Support worker role:
- Intervention – one-to-one Situational Support Assessment sessions. Creation and administration of a Support Plan. Financial situation. Identifying vulnerabilities, risk, safeguarding, health and wellbeing and if there are any requirements for additional furniture / appliances
- Intervention – monthly themed workshops on specific areas such as mental wellbeing, managing money, reducing household bills etc
- Managing appointments, arranging follow-up calls and actioning of a Support Plan
- Working alongside partners such as Expert Citizens, Saltbox’s Money Matters & Restart teams, CAB, Disability Solutions, and many other local delivery organisations, to create a person-centred solution alongside, and directly for, each client
- Make onward referral and signpost where necessary, including supporting the transition to other services
- Liaise with professionals and organisations across the area including referrers and partners
- Deliver support in a person-centred way which builds confidence, identifies each persons’ strengths, skills, and abilities, and helps people to move forward towards independence
- Participate in team meetings and to share learning, client outcomes, and good practice with relevant colleagues
- Ensure that client notes and information are recorded in an accurate and timely manner and kept updated, and to develop case studies and evaluation records
- Work in line with all relevant safeguarding policies and procedures, ensuring concerns are escalated appropriately
- To evidence an empathetic approach
- Someone who has a passion to support others
- Strong team player
- Must be able to pass a DBS
- Strong customer focus approach
- Detail conscious
- Good IT skills
Hours: 32 hours per week between Monday – Friday
Salary: £22,380.80 Per Annum
Benefits: staff discount, free staff car park
Brampton Recruitment is an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke-on-Trent, Staffordshire, Cheshire, and the Greater Manchester region.
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