Complex Care Worker in Norwich, Norfolk

Complex Care Worker – FND & Autism Support

Female Carers Only | Complex Care Experience Essential

Clover Care Group is looking for an experienced female Complex Care Worker to join a  package, supporting a young adult client with a range of complex neurological, emotional and support needs.

This is a rewarding opportunity for a calm, compassionate and understanding carer who enjoys building trust and supporting someone to maintain their independence, choices, routines and quality of life.

The Role

• Female carers only
• Support with daily living and personal care where required
• Medication prompting and support
• Support with nutrition and hydration
• Mobility and fatigue management
• Supporting anxiety, sensory needs and emotional wellbeing
• Recognising and safely supporting functional seizures associated with FND
• Supporting routines, appointments and community access
• Companionship and meaningful activities
• Working within detailed care plans and individual support strategies

Key Experience

The client has Functional Neurological Disorder (FND) with functional seizures. These episodes are genuine and involuntary but require a different approach from epileptic seizures. Staff must remain calm, maintain safety and dignity, reduce stimulation and follow the client's individual FND care plan.

The client may experience episodes following anxiety, sensory overload, fatigue, pain, unexpected changes, lack of sleep or increased stress. Staff need to recognise individual warning signs and understand how to provide calm reassurance and appropriate support.

The client also has autism, OCD, Tourette syndrome and anxiety, making calm communication, predictable routines, advance warning of changes and sufficient processing time particularly important.

Medication support is primarily prompting rather than taking over, with the aim of maintaining the client's independence and control.

Experience of FND, functional seizures, autism, anxiety or similar complex support needs would be highly desirable.

About You & Our Values

At Clover Care Group, we believe great care starts with seeing the person, not just the care needs.

We're ideally looking for a mature, experienced carer who is confident providing calm, consistent support and understands the importance of boundaries, independence and respectful communication.

We're looking for someone who is:

• Experienced in complex care
• Calm, patient and emotionally intelligent
• Compassionate, respectful and non-judgemental
• Confident supporting people with neurological and sensory needs
• Comfortable recognising and responding to functional seizures
• Consistent and reassuring in their communication
• Respectful of personal space, privacy and boundaries
• Committed to choice, dignity and independence
• Someone who genuinely enjoys companionship and building trust

The right person will understand that their role is to support the client's life, not take control of it. You'll encourage independence, listen to what the client wants, respect routines and provide support without unnecessary pressure.

What Clover Care Offers

• Competitive pay
• Full induction and competency assessment
• Ongoing training and development
• Dedicated support from the Clover Care team
• The opportunity to build a meaningful long-term relationship with the client
• A culture where safe, compassionate and person-centred care comes first

Complex-care experience is essential.

If you're an experienced female Complex Care Worker and you're passionate about supporting independence, confidence and quality of life, we'd love to hear from you.

Apply today to speak to the Clover Care recruitment team.