Complex Needs Support Worker (Static Site) at The Housing Network, Leicester

Support Worker (Complex Needs)

Location: Leicester

40 hours per week working 5 days out of a 7 day working rota which may include weekends and bank holidays

We are The Housing Network (THN), a purpose-led organisation working in partnership with the YMCA to support our communities.

We are in an exciting period of growth and are looking for experienced and passionate people to help us support vulnerable individuals and families experiencing homelessness.

Are you an experienced Support Worker, looking to join an exciting, brand-new service at a single accommodation site in Leicester?

If you are passionate about supporting vulnerable people and want to help us shape and deliver a great service for those who need us most, this could be the role for you!

• Looking for an opportunity to use your skills, experience and commitment to transform the lives of highly vulnerable people.
• Highly experienced working with families facing homelessness and/or people struggling with mental health, substance misuse, a history of offending and other complex needs.

What you’ll be doing

• Providing strengths-based and trauma-informed support, building trusting relationships with residents and creating meaningful, outcome-focused support plans.
• Providing 1:1 support sessions, interventions and signposting to help residents gain independence.
• Managing a caseload of residents effectively to ensure everyone receives and engages with appropriate levels and types of support for their needs.
• Supporting residents to understand and complete tenancy documentation, understand their benefits and identify knowledge gaps that can be addressed through future support and engagement.
• Upholding high levels of safeguarding awareness and protecting residents, colleagues and the wider community.

What you’ll receive

• Salary – £30,500.00
• Simply Health Package
• Blue Light Card
• Referral programme