Construction Administrator

About the Role

We are currently recruiting for a professional and personable Client Liaison Administrator to support the Client Liaison Manager and act as a key point of contact for residents and stakeholders on a busy construction project.

This role is ideal for someone with strong administrative skills and excellent communication ability, who thrives in a customer-facing environment and enjoys building positive relationships.

Key Responsibilities

• Provide administrative support to the Client Liaison Manager on a day-to-day basis
• Act as a first point of contact for client and resident enquiries, handling queries efficiently and professionally
• Coordinate and schedule appointments, meetings, and communications with residents and stakeholders
• Maintain accurate records of all interactions, complaints, and resolutions
• Assist in the preparation and distribution of newsletters, notices, and project updates
• Support community engagement activities and ensure clear communication throughout project lifecycle
• Work closely with site teams to relay information and ensure client expectations are managed effectively

Requirements

• Previous experience in an administrative or customer-facing role (construction or housing sector desirable)
• Strong communication skills, both written and verbal
• Highly organised with excellent attention to detail
• Confident dealing with a wide range of people in a professional manner
• Ability to manage multiple tasks and work in a fast-paced environment
• Proficient in Microsoft Office (Word, Excel, Outlook)