Consultant Support (Employee Benefits) in Norwich

Consultant Support – Employee Benefits, Norwich | Permanent | Full-time

Large stable company is seeking an organised, detail-oriented Consultant Support professional to provide administrative and technical support to their Employee Services Consultants and Directors.
This is an excellent opportunity for someone with experience in employee benefits, pensions, group risk or financial services who enjoys delivering excellent client service and developing their technical knowledge.

Key Responsibilities

• Provide administrative support for new and existing employee benefits schemes.
• Maintain accurate client records and compliance documentation.
• Support pension auto-enrolment, pension and group risk administration.
• Manage annual renewals and market reviews.
• Process claims, contributions and scheme payments.
• Prepare client documentation, reports and presentations.
• Liaise with clients, insurers, pension providers and internal teams.
• Coordinate client meetings and follow-up actions.
• Identify opportunities to improve processes and work-flows.
• Support the training and development of junior colleagues.

About You

• Previous administration experience, ideally within employee benefits, pensions, group risk or financial services.
• Understanding of pension and group risk administration.
• Excellent organisation, time management and attention to detail.
• Strong communication and IT skills.
• Ability to manage competing priorities and work effectively within a team.
• Proactive attitude with a willingness to learn and develop

Qualifications

• Relevant qualifications are desirable, including:
• Financial Services, Regulation and Ethics.
• Group Risk.
• Pensions and Retirement Planning.
• Progress towards the Diploma in Insurance.
• Knowledge of employee benefits products and insurer or pension provider systems would also be advantageous.