Contract Manager

CLC, part of Axis CLC, is a national maintenance and refurbishment provider supporting clients across the healthcare, defence, leisure, heritage, commercial and education sectors. Backed by over 110 years of combined experience and the wider strength of Axis CLC, operating from 23 UK offices and employing more than 2,500 people nationwide, we deliver responsive repairs, planned maintenance, compliance, decarbonisation and refurbishment services through a UK-wide operational network and long-established regional presence.

The Role

We’re looking for an experienced Contracts Manager to support our Operations Team and lead on building refurbishment contracts ensuring performance, safety, quality and profitability targets are met.

You’ll manage directly employed operatives and subcontractors, ensuring that works are completed on time, to specification, and to the Companies high standards. The role combines operational delivery, client management and people leadership, ideal for someone who thrives in a fast-paced, results-driven environment.

Responsibilities

• Lead the operational delivery of planned, building refurbishment contracts.

• Manage and motivate teams of operatives and subcontractors to achieve KPIs, quality, compliance and safety targets.

• Build and maintain strong relationships with clients, residents and internal stakeholders.

• Oversee contract performance, financial results, compliance, and customer satisfaction.

• Monitor progress, quality and specification compliance through site inspections and performance reviews.

• Manage resources, programming and workflow to maximise efficiency and minimise disruption to residents.

• Ensure all works comply with Health & Safety legislation, RAMS and company procedures.

• Chair progress meetings, deliver toolbox talks and drive a culture of continuous improvement.

• Oversee contract variations, valuations and documentation, ensuring accurate financial reporting.

• Support commercial teams with forecasting, profitability reviews and business planning.

• Lead, mentor and develop your teams to achieve excellence in service delivery.

• Promote sustainability, compliance and equal opportunity across all operations.

About You

You’re a results-focused leader with strong contract or operations management experience, and the ability to balance commercial performance with excellent service delivery. You have a solid technical understanding of planned, building refurbishment works and the confidence to build trusted relationships with clients, building users and your teams.

• Proven experience as a Contracts Manager/Project Manager within building refurbishment, social housing and property maintenance.

• Formal qualification and/or trade background within the construction industry.

• Strong understanding of decorating, repairs, maintenance and operational management principles, including compliance and quality inspections.

• Proven ability to manage budgets, performance KPIs and multi-disciplinary teams.

• Ability to liaise with clients and professional services, such as structural engineers, building control and architects.

• Knowledge of building safety, Health & Safety and compliance standards (SMSTS / CSCS essential). First Aid at Work and Temporary Works Co-Ordinator desirable.

• Excellent leadership, organisation and communication skills.

• IT literate with experience using management systems and reporting tools, including Microsoft Project.

What We Offer

• Salary up to £60,000 depending on experience

• Performance-related bonus

• Car allowance

• Pension, medical scheme options and life assurance

• 25 days’ holiday + bank holidays

• Perkbox benefits worth up to £350 per year, including discounts, perks and wellbeing support

• 24/7 GP referral and wellbeing support service

• 1 paid volunteer day

• £2,000 refer-a-friend bonus after the referee passes probation

Why Axis CLC?

Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow.

Our Commitment to Inclusion

Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.