Contract Manager in Newcastle upon Tyne, Tyne and Wear

Branta is partnering with an established, expanding Facilities Management provider to appoint an experienced FM Contracts Manager with a strong mechanical engineering background to oversee key commercial accounts.

Reporting to the Regional Manager you will hold operational and commercial accountability for a portfolio of hard FM maintenance contracts. The role bridges hands-on technical understanding with robust contract management—leading mobile engineering teams, driving SLA/KPI performance, and maintaining profitable client relationships.

Key Responsibilities

• Operational Leadership: Lead, mentor, and deploy a team of mobile and site-based mechanical, electrical, and HVAC engineers across the region, fostering high standards of workmanship and safety.

• Commercial & P&L Oversight: Manage portfolio P&L budgets, control WIP and debt, oversee material/subcontractor procurement, and identify project variations and quoted extra works to drive margin growth.

• Technical & Statutory Compliance: Maintain statutory compliance across all mechanical plant (HVAC, commercial heating, gas, water hygiene/L8, BMS, and pressure systems), ensuring audit-ready asset records.

• Client Relationship Management: Act as the primary operational contact for key estate stakeholders; conduct monthly review meetings, present KPI performance packs, and provide technical guidance on lifecycle plant replacements.

Candidate Profile

• Technical Background: Time-served trade apprenticeship or formal qualifications (NVQ Level 3, HNC/HND, or equivalent) in Mechanical Engineering, Building Services, Commercial Gas, or HVAC.

• Management Experience: Proven track record as an FM Contracts Manager, Technical Account Manager, or Operations Manager within hard facilities management.

• Commercial Acumen: Solid understanding of service contracts, cost tracking, and extra-works quoting.

• Compliance Knowledge: Comprehensive grasp of building services statutory requirements, ACoP L8, Gas Safety regulations, and pressure systems.

• Safety Qualifications: IOSH Managing Safely or NEBOSH General Certificate preferred.

• Driving Licence: Full UK Driving Licence.

To Apply

For a confidential discussion regarding the account portfolio and package details, apply directly or contact Astrid Camacho at Branta Consulting.