Contract Manager - Contract Cleaning
Raymond Associates Ltd.
Contract Manager – Contract Cleaning
The Opportunity
An opportunity to join one of the market leaders in professional support services in Europe has arisen due a result of new mobilisations and continued growth. We are looking for an experienced Contract Cleaning Manager who can manage 5 sites in Aberdeen for a corporate client account. This is an opportunity to join an international brand that truly values their people and offers career and personal development to all their employees.
The Package
- £26,000 - £30,000 basic
- Bonus
- Car Allowance/Company Car
- 35 days holiday per year (including bank holidays)
- Site based at 5 locations
- Monday to Friday – managing shifts running from 6am to 9pm
Main Responsibilities of a Contracts Manager
- Contract Management of cleaning staff
- The Contracts Manager will ensure the cleaning service delivery specification is implemented and adhered to.
- Regular client liaison: plan and implement a visitation programme to monitor cleaning standards and client satisfaction in all contracts, via the Quality Service Level Indicator/ECAT procedure.
- To ensure all client queries and complaints are dealt with in a timely and effective manner.
- To ensure adequate supplies are onsite.
- To recruit, induct and train new staff.
- To resolve any disciplinary/ grievance matters in line with company policy and procedure.
- To provide ongoing guidance, coaching and training to cleaning staff.
The Person
- Experience in managing commercial cleaning accounts
- Strong management style with experience in recruitment, on-boarding, training and development
- Passionate about people
- Health and Safety qualification or experience in this area
- Client liaison experience
- Full clean driving licence
Why Work for Us
- Ethical Business, always looking to reduce our environmental impact and our use of the planet’s resources.
- Equal Opportunities Employer who promotes diversity.
- Innovative Approach to the Employee Journey
- A defined purpose-driven set of values helps our employees understand what we stand for and fosters the shared sense of responsibility and family-feel to our business
Apply Now →
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