Contract Manager

Facilities Management Contract Manager

Location: Woolwich
Salary: 70K
Job Type: Full-Time, Permanent

The Role

We are looking for an experienced Facilities Management Contract Manager to oversee the delivery of hard and soft FM services across a busy commercial site in Woolwich.

This is a hands-on management role where you will lead the on-site FM team, ensure services are delivered safely and efficiently, maintain excellent client relationships, and drive operational performance.

Key Responsibilities

• Manage the day-to-day delivery of Facilities Management services.
• Lead, motivate, and develop the on-site FM team.
• Ensure all planned preventative maintenance (PPM) and reactive maintenance is completed to a high standard.
• Monitor and achieve agreed service levels (KPIs and SLAs).
• Manage budgets, staffing levels, and operational performance.
• Oversee contractors and specialist service providers.
• Ensure compliance with Health & Safety, COSHH, and statutory regulations.
• Carry out regular client meetings and provide service updates.
• Identify opportunities to improve service delivery and operational efficiency.
• Support recruitment, training, and development of the FM team.
• Manage small projects and coordinate planned works.
• Ensure the team has the appropriate tools, equipment, and PPE.
• Participate in the out-of-hours management rota when required.

Requirements

• Previous experience as a Facilities Management Contract Manager or Facilities Manager.
• Strong knowledge of hard and soft FM services.
• Experience managing planned and reactive maintenance.
• Good understanding of CAFM systems.
• Experience managing budgets, KPIs, SLAs, and contractor performance.
• Strong leadership and people management skills.
• Knowledge of Health & Safety legislation and compliance.
• Proficient in Microsoft Office.
• Full UK Driving Licence.

What's on Offer

• Competitive salary and benefits package.
• Opportunity to lead an established FM contract.
• Career progression within a growing business.
• Supportive working environment with ongoing development opportunities.

If you have experience managing Facilities Management contracts and are looking for your next opportunity in Woolwich, we'd love to hear from you.