Contract Manager

Location: Central London

Salary: Up to £75,000 + package

Contract: Permanent: Monday - Friday: 8am - 5pm

Are you an accomplished technical leader with a track record of managing complex, high-profile public assets?

We are seeking a premier-standard Technical Contract Manager to take complete operational, commercial, and technical ownership of a world-famous heritage and public visitor estate in Central London.

As the Technical Contract Manager, you will hold ultimate accountability for the contract's P&L performance, statutory technical compliance, and customer experience. You will lead a large on-site engineering and fabric delivery team, acting as the primary partner to the client's executive estate team.

Key Responsibilities:

• Technical Authority: Serve as the ultimate engineering leader on-site, managing the operational maintenance strategy (SFG20) for complex HVAC, close-control environments, water systems, steam plant, and electrical distribution.

• Asset Lifecycle (CAPEX): Lead strategic capital planning and asset lifecycle reviews across the estate, scoping technical works and delivering sustainable, energy-efficient engineering solutions.

• Heritage & Fabric Protection: Collaborate closely with conservation specialists to ensure all hard services maintenance is conducted with strict sensitivity to historic building fabric.

• Full P&L Ownership: Manage a multi-million-pound operational budget, driving technical efficiency, protecting contract margins, and executing robust cost control.

• Financial Workflow: Direct the full financial lifecycle of the contract, managing Work in Progress and invoicing, and proactively resolving billing queries to ensure optimal cash flow.

• Account Growth: Identify strategic site improvements and energy-saving capital projects, compiling detailed quotes and business cases to drive additional works.

• Large Team Leadership: Manage, mentor, and inspire a large, multi-disciplinary resident workforce comprising supervisors, technical day/shift engineers, fabric technicians, and administrative support staff.

• Culture & Capability: Oversee the full employee lifecycle, conducting performance reviews, managing training matrices, and building a cohesive, "one-team" culture of professional pride.

• Subcontractor Management: Lead the procurement, coordination, and performance monitoring of specialist supply chain partners, ensuring strict adherence to site standards and SLAs.

• Statutory Compliance: Guarantee 100% statutory compliance across all properties, keeping all mechanical, electrical, public health, and fire life safety folders in an immaculate, audit-ready condition.

• HSE Assurance: Champion a world-class safety culture across the estate, overseeing high-risk RAMS reviews and ensuring robust Safe Systems of Work (SSoW) are consistently enforced.

• Proven Experience: A strong, referenceable background in a similar Technical Contract Manager or Senior Technical Account Manager role (experience in museums, major universities, historic palaces, or high-footfall public environments is highly desirable).

• Financial Acumen: Exceptional commercial capability with full, direct ownership of contract budgets (P&L, forecasting, WIP, and debt management).

• Technical Foundation: Well-qualified in a recognized building services engineering discipline (NVQ Level 3 minimum, with a Mechanical, Electrical, or Building Services degree/HND highly preferred).

• Compliance Expertise: Expert knowledge of statutory health and safety regulations, SFG20, and the management of high-risk permits within public environments.

• Certifications: IOSH Managing Safely or NEBOSH General Certificate is essential.

We believe in supporting our leaders with a premium package that recognizes technical expertise and leadership excellence:

• Executive Compensation: Top-tier base salary with a car allowance and a highly rewarding annual performance bonus.

• Career Development: Transparent pathways into regional management, account directorship, and specialist technical advisory roles.

• Comprehensive Benefits: Including an industry-leading pension, private healthcare, and a suite of wellness and professional development resources.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.