Contract Manager

Job Description: Repairs Contract Manager
Position: Repairs Contract Manager
Location: Finsbury Park
Salary: £56,000 per annum

About the Role
We are seeking an experienced and commercially minded Repairs Contract Manager to oversee our maintenance operations in the social housing division. Operating out of our head office in Finsbury Park base, you will be responsible for driving high-quality service delivery, ensuring robust financial performance, and maintaining exceptional health and safety standards. This role requires a strategic thinker who can seamlessly transition from high-level contract mobilization to day-to-day KPI management.
Key Responsibilities

• Contract & Operations Management: Lead contract mobilization phases and ensure the efficient, effective day-to-day delivery of maintenance services.
• Financial & Commercial Acumen: Monitor contract profitability, utilize Schedule of Rates (SOR) codes, and assist with pricing works to ensure delivery remains at profitable levels while maximizing "Best Value."
• Performance & KPIs: Manage, track, and report on contract-specific KPIs to ensure service delivery meets or exceeds client expectations.
• Compliance & Legislation: Translate housing maintenance and property management legislation into practical, on-the-ground working practices.
• SHEQ Leadership: Uphold a high level of Safety, Health, Environmental, and Quality (SHEQ) awareness across all managed contracts and sites.
• Procurement: Navigate and support the housing sector's procurement processes efficiently.

Knowledge, Skills & Experience
Essential

• Commercial Expertise: Strong financial acumen with an understanding of Best Value, profitable delivery, and the application of SOR codes.
• Operational Capability: Proven track record in undertaking successful contract mobilizations and managing delivery KPIs.
• Procurement Knowledge: Familiarity with the housing sector's procurement lifecycle and processes.
• Safety Conscious: High level of SHEQ awareness and commitment to safe working practices.

Desirable

• An understanding of current housing maintenance and property management legislation, with the ability to translate it into operational practice.

Qualifications & Compliance

• Health & Safety: SMSTS or IOSH Managing Safety
• Asbestos Awareness: UKATA or IATP accredited
• Professional Certification: CIH Certificate in Managing Housing Maintenance, or an NVQ (or equivalent) in Construction Management / Maintenance Operations
• Background Check: Must hold, or be willing to undergo, a Basic DBS check

What We Offer

• Competitive salary of £56,000
• A collaborative and dynamic working environment
• Opportunities for professional growth and development