Contract Support in Manchester, Greater Manchester

Contract Support Coordinator – Manchester (Hybrid) – Temporary with Potential to Go Permanent

An excellent opportunity has arisen for a Contract Support to join a well-established facilities provider on a UK-wide contract, working from the client's head office at St Peter's Square, Manchester on a hybrid basis.

Role: Contract Support 
Contract: Temporary, with potential to become permanent for a strong candidate
Location: Manchester (hybrid)
Pay: £14.42 per hour PAYE (equivalent to £30,000 per annum)
Hours: Monday to Friday, 8:00am – 5:00pm

As Contract Support, you'll be a key point of coordination for a team of mobile engineers across the UK, keeping work scheduled, orders raised, and sites covered. The contract has been running for a few months, making this a great time to join an account while it's still bedding in.

About the contract:

• 10 mobile engineers covering the North East, North West, Midlands, South East, and South West
• Around 500 sites nationwide, with each engineer covering roughly 10 to 20 sites
• You'll typically support 1 to 3 engineers depending on region and workload

Key responsibilities of the Contract Support role include:

• Scheduling and coordinating engineer visits for planned preventative maintenance (PPMs) and reactive work
• Raising and managing purchase orders
• Acting as the day-to-day contact for your allocated engineers
• Handling helpdesk queries and responding to reactive requests promptly
• Keeping job records accurate and up to date on the client's system
• Liaising with the wider contract team and escalating issues where needed
• Supporting reporting and general contract administration

What we're looking for:

Essential:

• Experience in an administrative or coordination role, ideally scheduling engineers, raising purchase orders, or similar
• Strong organisation and the ability to manage competing priorities
• Clear written and verbal communication with engineers and the wider team
• Comfortable learning new systems quickly
• Good IT skills, including Microsoft Office

Desirable:

• Helpdesk or call-handling experience
• Experience with job management or CAFM-type systems

Interested? Apply now — this Contract Support role is a great opportunity to join a growing account early.