Contracts Administrator at Polyteck Building Services, Whitechapel

Polyteck Building Services Ltd · Direct employer

£35,000 – £40,000 a year

Whitechapel · Permanent

Contracts Administrator – Tower Hamlets

Full-time, permanent | Salary dependent on experience | Office-based

Polyteck Building Services is looking for an experienced Contracts Administrator to join our growing team at our head office in Tower Hamlets.

Supporting a busy portfolio of M&E contracts across London, this role would suit someone who is confident working in a fast-paced environment, managing high volumes of work and supporting demanding client accounts while maintaining accuracy and service levels.

What you'll get

  • Competitive salary dependent on experience
  • 25 days annual leave + bank holidays
  • Pension scheme
  • Friendly and supportive working environment
  • Company training and upskilling
  • Opportunities for growth and development

What you'll be doing

  • Allocate jobs to engineers using our bespoke software
  • Manage a high volume of reactive and planned work requests
  • Process orders and maintain accurate job records
  • Keep contract documentation and paperwork up to date in line with company SLAs
  • Support the smooth delivery of busy client contracts
  • Liaise with engineers, managers and internal teams
  • Provide updates and respond to client queries professionally
  • Provide general administrative support to management
  • Assist with day-to-day office administration

What we're looking for

  • Previous administrative experience is essential
  • Experience working with high-demand clients and busy contract portfolios
  • Ability to manage a large workload and competing priorities
  • Strong organisational skills and attention to detail
  • Good written and verbal English
  • Working knowledge of Microsoft Outlook, Word and Excel
  • Confident and professional communication skills
  • Ability to work under pressure while maintaining accuracy and service standards

All applications are subject to successful pre-employment checks. If you have not heard from us within 30 days, please consider your application unsuccessful. We encourage you to apply for future opportunities

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