Credit Control Administrator

Would you like to be part of Vital Energi’s Strategy of Growth?

If so, we’re looking for a Credit Control Administrator to join our head office in Blackburn. The role involves supporting various finance administration duties for prepayment and credit billing services within our Meter & Billing team. 

Key Duties:

• Posting of daily cash receipts
• Enhanced debt reconciliation
• Reconciliation of daily banking transactions and company receipts
• Processing of remittance advices on a daily basis
• Daily allocation reporting per client contract
• Updating the company credit management system accurately
• Processing refund requests in line with company policy
• Creating, monitoring and issuing of Direct Debits including payment plans and failure letters
• Ad hoc Admin Duties as and when required
• Ensuring that contract specific procedures are followed which includes:
• Site Revenue reconciliations
• Reminder procedures of overdue bills
• Revenue payments to clients
• Preparing monthly reports for internal and external stakeholders

Working hours- 8am till 4:30pm Monday to Friday 

Experience:

• Strong customer focus with excellent customer service skills including confidentiality
• Knowledge and understanding of GDPR regulations in relation to processing sensitive personal information
• Good telephone manners/ability to deal with customer complaints.
• Work effectively as part of a team and help build relationships within it to achieve team goals
• Excellent working knowledge of Microsoft Excel, Word and Outlook.
• A flexible approach to managing workload and ability to work to deadlines and able to prioritise and perform tasks under pressure.
• Be able to work on your own as well as within a team.
• Must satisfactorily pass CRB check (Financial credit check)

The Company:

Vital Energi is a major provider of renewable energy infrastructure and systems to the public and private sectors. We are supporting Hospitals, Universities, New Build developments, Towns and Cities as well as Industrial and Commercial clients to decarbonise their buildings.

We have and continue to work on ground-breaking projects throughout the UK which are supporting the UK’s Net Zero targets, such as the recently announced £1 billion low-carbon infrastructure project for Westminster. With plans to double our headcount over the coming years, supported by offices opening in new locations across the country and our strong investment pipeline, coupled with our expansion into new markets such as industrial power generation with our very own Energy-from-Waste facility, there is no better time to join the family here at Vital Energi.

The Package:

-Salary negotiable DOE

-Contributory Company Pension Scheme

-Non-contributory death-in-service insurance

-Employee Assistance Programme

-25 Days Holiday plus 8 days bank holidays.

-Additional holidays awarded in line with length of service

-Option to purchase/sell additional holidays

-Onsite gym/wellbeing centre at our Blackburn Head Office

-Discounted gym membership across the UK

-EV charging points where possible

Applications will be processed within 28 days of receipt. If you have not heard from us within this time period it will mean that your application has unfortunately been unsuccessful.

The company is opposed to all forms of discrimination and will select for employment, training and promotion on the basis of suitability for the job and/ or merit. It is company policy that no job applicant or employee receives less favourable treatment than another on the grounds of sex, race, colour, age, ethnic or national origins, political affiliations, religious beliefs, marital status, physical disability or is disadvantaged by unjustifiable conditions or requirements.

Applicants must have the unrestricted and ongoing right to work in the UK for the duration of employment, without the need for sponsorship. Due to the nature of this role, we are unable to support visa sponsorship or employ individuals with time‑limited permission or conditions attached to their right to work in the UK

Notice to Agency and Search Firm Representatives:

Vital Energi Utilities Ltd is not accepting unsolicited CVs from agencies and/or search firms for this job posting. CVs submitted to any Vital Energi Utilities Ltd employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Vital Energi Utilities Ltd. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.