Credit Control Assistant in Derby, Derbyshire

Credit Controller - Derby (Hybrid Working)

Job Type: Temporary Ongoing, Full Time
Hours: 37 hours per week, Monday to Friday
Working Pattern: Hybrid/Remote Working

SF Partners are currently recruiting for an experienced Credit Controller to join a well-established and supportive organisation based in Derby.

This is a fantastic opportunity for a confident and proactive individual who enjoys building relationships, resolving queries and managing their own portfolio of accounts.

Working as part of a friendly finance team, you will play a key role in ensuring outstanding debts are managed effectively, maintaining accurate financial records and supporting the wider business.

Key Responsibilities:

• Managing and monitoring your own portfolio of debtor accounts, ensuring payments are received within agreed terms.
• Proactively contacting customers to chase outstanding balances via telephone and email.
• Investigating and resolving account queries and payment discrepancies.
• Building strong relationships with customers and internal departments to support effective debt recovery.
• Managing the Credit Control inbox and responding to queries promptly.
• Producing and issuing customer statements and relevant correspondence.
• Supporting direct debit collections and cash allocation activities.
• Maintaining accurate and up-to-date customer account records.
• Assisting with reporting, reconciliations and audit requirements.
• Identifying opportunities to improve existing processes and procedures.

About You:

• Previous experience working within a Credit Control position.
• Confident managing your own ledger and chasing outstanding debt.
• Excellent communication and relationship-building skills.
• Strong attention to detail and organisational skills.
• Comfortable dealing with queries and resolving issues professionally.
• Good working knowledge of Microsoft Office, particularly Excel.
• A proactive, positive and results-driven approach.
• Able to work independently and as part of a team.

Interested?

If you're an experienced Credit Controller looking for your next opportunity and able to start at short notice, we'd love to hear from you!

Apply today or contact Sam at SF Partners for a confidential conversation.