Credit Controller in Ashtead, Surrey

Belmont Recruitment are currently looking for a Credit Controller to join a private Healthcare Organisation on an ongoing temporary contract. This is a full-time rol e working 37.5 hours per week, Monday to Friday.

Hours - 9am to 5pm, Monday to Friday.

Key Responsibilities

• Monitor and manage outstanding debts from private patients, insurance companies, NHS bodies and third-party payers.

• Ensure the prompt collection of payments to minimise outstanding debts.

• Follow up on overdue accounts via telephone, email and written correspondence.

• Liaise with patients, insurers and NHS Shared Business Services to resolve billing queries and disputes professionally and empathetically.

• Provide excellent customer service when handling payment queries and making or receiving telephone calls.

• Reconcile accounts, investigate discrepancies and liaise with billing and operational teams to resolve issues.

• Work closely with the billing team to ensure invoices are accurate and issued promptly.

• Prepare reports on outstanding debts, bad debt provisions and collection performance.

• Manage complex debt recovery cases, including referrals to legal teams in line with internal policies.

Requirements

• Previous experience in credit control or debt collection.

• Excellent attention to detail and accuracy.

• Strong numerical and computer skills, including good working knowledge of Microsoft Excel and MS Office.

• Ability to learn and adapt to different finance systems.

• Excellent communication, negotiation and interpersonal skills.

Please apply with an up to date CV ASAP if this role would be of interest to you!