Credit Controller

Location: Burton-On-Trent
Salary: £30,000 - £35,000
Hours: Full-time, 37.5 hours, office-based role 
Annual Leave: 25 days plus Bank Holidays

Eaton Syalon are supporting our client in the search for an experienced and proactive Credit Controller to join their finance team. This is a varied and hands-on role that will suit someone with excellent communication skills, strong attention to detail and the confidence to build positive relationships with customers while ensuring outstanding debts are collected efficiently.

Key Responsibilities:

• Proactively and reactively chase outstanding customer debt by telephone, email and letter.
• Allocate cash receipts accurately and promptly.
• Investigate and resolve invoice and purchase order queries.
• Produce weekly and monthly aged debtor reports.

• Monitor credit limits 

• Raise and issue sales invoices and credit notes.
• Process new customer account applications.

• Place customer accounts on stop where appropriate.

• Produce due-date invoice reports and follow up outstanding balances.
• Issue end-of-month customer statements.
• Complete daily cash account bank reconciliations and allocations.
• Process sales and cash book imports.
• Process subcontractor invoices.
• Attend weekly credit control meetings.

We're looking for someone who has:

• Previous experience in a Credit Control role, ideally stand-alone credit control experience 

• Excellent communication and negotiation skills.
• Strong organisational skills with the ability to prioritise a busy workload.
• High levels of accuracy and attention to detail.
• Experience of managing customer accounts and resolving payment queries.
• Confidence using finance systems and Microsoft Excel.
• A professional and customer-focused approach.
• The ability to work independently while contributing to a collaborative finance team.

If you're an experienced Credit Controller looking for your next challenge in a fast-paced and supportive environment, we'd love to hear from you.