Credit Controller

A growing North East business is seeking an experienced Credit Controller to join its finance team. Working alongside a small, established credit control function and reporting to the Credit Control Manager, you will play a key role in managing customer accounts, minimising risk and maintaining cash collection performance.

Key responsibilities will include:

• Assessing new account applications and making credit decisions using credit reports
• Managing customer credit limits and monitoring credit risk
• Chasing outstanding debt and negotiating payment arrangements
• Resolving account queries and disputes to ensure timely collection
• Processing direct debits and customer payments
• Daily allocation of cash and bank reconciliations
• Placing accounts on stop where required and managing account releases
• Producing regular KPI and debt reports
• Ensuring customer accounts are maintained in line with company policies and procedures
• Supporting wider sales ledger and credit control activities as required

Applicants should have:

• Previous credit control experience, including credit checking and risk assessment
• Strong communication and negotiation skills
• A confident telephone manner and customer-focused approach
• Good Excel skills and experience working with financial systems
• Strong organisational skills and attention to detail
• The ability to manage workloads effectively and meet deadlines
• A proactive approach to problem solving and process improvement

This is an excellent opportunity to join a successful business that values teamwork, continuous improvement and professional development.

Salary: £29,000+ DOE
Benefits: 33 days holiday, company pension, death in service, health cash plan, discretionary annual bonus and private medical cover after one year's service
Hours: Monday - Friday, 8:30am - 5:30pm