Credit Controller

Job Title: Credit Controller

Salary: £28,000

Location: Haydock

About the Role

Our client is looking for an experienced and proactive Credit Controller to join their finance team. This is an excellent opportunity for a highly organised individual with strong communication skills and a proven track record in managing customer accounts and reducing aged debt.

The successful candidate will be responsible for maintaining cash flow, building strong customer relationships, and ensuring outstanding invoices are collected in line with agreed payment terms.

Key Responsibilities

• Managing a portfolio of customer accounts and ensuring timely payment of outstanding invoices
• Chasing overdue debt via telephone, email and written correspondence
• Reconciling customer accounts and resolving payment queries
• Allocating incoming payments accurately
• Producing aged debt reports and escalating issues where necessary
• Building and maintaining strong relationships with customers and internal stakeholders
• Negotiating payment plans where appropriate
• Supporting month-end procedures and reporting requirements
• Maintaining accurate records within the finance system
• Assisting with credit checks and setting customer credit limits

Skills & Experience Required

• Previous experience in a Credit Controller, Accounts Receivable or Collections role
• Excellent communication and negotiation skills
• Strong attention to detail and accuracy
• Good organisational and time-management skills
• Ability to work independently and manage a busy workload
• Competent user of Microsoft Office, particularly Excel
• Experience using finance or ERP systems
• Strong problem-solving skills and a customer-focused approach

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