Credit Controller in Eastbourne, East Sussex

As a Credit Controller in Eastbourne, you will manage customer credit accounts within this growing organisation, helping to keep account records accurate and payments on track. You will work closely with the Accounting & Finance department to resolve account queries and maintain clear customer communication.

Client Details

The organisation operates in a well established sector in the Eastbourne area.

Description

• Monitor customer credit accounts and keep account information accurate and up to date.
• Contact customers regarding outstanding balances and agree suitable payment arrangements where needed.
• Review aged debt and follow up unpaid invoices in a timely and professional manner.
• Investigate account queries, working with relevant colleagues to reach clear resolutions.
• Maintain detailed records of customer contact, payment commitments and account updates.
• Reconcile customer payments against outstanding balances to ensure records remain correct.
• Prepare regular debt reports to give the Accounting & Finance team a clear view of outstanding balances.
• Build positive working relationships with customers while protecting the business's credit position.

Profile

A successful Credit Controller should have:

• Experience of managing customer accounts and following up outstanding payments.
• Confidence speaking with customers by phone and in writing about account balances.
• Strong attention to detail when updating account records and matching payments.
• Ability to investigate account queries and work towards practical resolutions.
• Good organisational skills to manage a varied workload and prioritise payment follow-up.
• Clear written and verbal communication skills.

Job Offer

• Permanent Credit Controller role based in Eastbourne.
• Salary of £27,000 to £28,000, dependent on the level of experience.

If you're interested in this role, apply now.

People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.