Credit Controller
Pertemps Crawley
Location: Redhill
Hours: Monday to Friday (08:30 - 17:30), office-based
Contract: Temporary
Your responsibilities will include:
- Managing outstanding customer accounts and following up on overdue payments
- Contacting customers by telephone and email to resolve outstanding balances
- Allocating payments and keeping account records up to date
- Investigating and resolving account queries and discrepancies
- Liaising with internal teams to resolve invoice and payment issues
- Maintaining accurate records of customer interactions and payment arrangements
- Escalating complex or long-standing debts where appropriate
- Supporting the wider finance team with general administration when required
- Previous experience in credit control, accounts receivable or a similar finance role
- Strong communication and customer service skills
- Confidence making outbound calls and discussing outstanding payments
- Good attention to detail and strong organisational skills
- The ability to manage multiple accounts and prioritise workload effectively
- Good working knowledge of Microsoft Excel and other Microsoft Office systems
- A professional and confident approach when dealing with customers
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