Credit Controller

Full job description

An exciting opportunity has become available for a Credit Controller to join a dynamic and supportive finance team within a well-established organisation. This role is ideal for someone who enjoys building relationships with customers, managing accounts and ensuring payments are received on time through a professional and proactive approach.

What’s on offer

• Annual salary circa £27,475
• Incentive schemes
• 25 days holiday (plus bank holidays)
• Hybrid working after probation (3 days in office, 2 working from home)
• A pension - contribute 4% and they'll match you (after year 1, they'll match your contributions up to 6%).
• Exclusive range of high street discounts
• Supportive and collaborative working environment

Key Responsibilities for a Credit Controller:

• Manage a portfolio of customer accounts, ensuring payments are received within agreed timescales.
• Contact customers regarding outstanding invoices and overdue balances, building positive relationships while achieving collection targets.
• Provide invoices, statements and account information to customers when required.
• Monitor customer credit limits, account activity and payment performance to reduce financial risk.
• Process direct debits, take card payments and accurately update customer records.
• Chase outstanding remittances and allocate payments to ensure accounts remain up to date.
• Investigate and resolve invoice queries by liaising with customers and internal departments.
• Maintain accurate account records and support the wider finance team with day-to-day duties.

What we need from you as a Credit Controller:

• Previous experience within credit control, accounts receivable, debt collection, finance administration or a similar finance role.
• Strong communication skills with confidence speaking to customers over the phone.
• Experience managing customer accounts and dealing with payment queries.
• Good knowledge of Microsoft Office, particularly Excel.
• Excellent attention to detail with the ability to manage multiple priorities.
• Strong problem-solving skills and a proactive approach to resolving issues.
• Confident, organised and motivated with the ability to work independently.

Disclaimer

Due to the large number of applications we receive, we may not be able to respond to every applicant. If you have not heard from us within two weeks, please consider your application for the currently advertised position unsuccessful. However, we may contact you regarding other suitable roles. We want to emphasize that no wording in this advertisement is intended to discriminate based on gender, marital status, race, religion, ethnicity, age, disability, or sexual orientation. All candidates will be evaluated solely on their merits, qualifications, and ability to fulfil the responsibilities of the role. Recruitment Solutions (NW) LTD operates as an employment agency for both permanent recruitment and temporary placements.