Critical Services Engineer

BGIS · Direct employer

Critical Services Engineer - King's Cross Estate



Location

King's Cross, London



Employment Type

Permanent | Full Time



About the Role

We are looking for an experienced Critical Services Engineer to join our team supporting the prestigious King's Cross Estate.

This is a highly visible technical leadership role responsible for engineering governance, operational assurance, technical escalation support, quality assurance, and ownership of engineering standards across a complex critical environment.

You will act as a subject matter expert across critical infrastructure, driving reliability, engineering excellence, and continuous improvement across the estate.



Key Responsibilities



Engineering Leadership & Technical Authority

  • Act as estate-wide Subject Matter Expert (SME) for critical engineering systems

  • Provide technical leadership across:

    • HV/LV systems

    • Generators

    • UPS

    • Cooling infrastructure

    • BMS

    • Fire systems

    • Water systems

  • Lead root cause analysis and technical investigations



Technical Triage & Incident Management

  • Manage technical triage for critical incidents and system failures

  • Support emergency response and fault diagnosis

  • Produce technical reports and recommendations



Engineering Compliance & Quality Assurance

  • Carry out engineering audits and quality inspections

  • Review MOPs, SOPs, RAMS, switching schedules and maintenance procedures

  • Ensure compliance with statutory and client engineering standards



Engineering Standards & Governance

  • Develop and maintain engineering procedures, policies and standards

  • Drive consistency and engineering best practice

  • Maintain document control and governance frameworks



Training & Development

  • Support and develop engineering competency frameworks

  • Deliver technical mentoring and workshops

  • Support Authorised Person development and competency assessments



Reliability & Continuous Improvement

  • Analyse asset performance and maintenance trends

  • Drive reliability and lifecycle improvement initiatives



Projects & Technical Support

  • Provide technical oversight across engineering projects

  • Review designs, commissioning activities and project handovers



Health & Safety

  • Ensure compliance with legislation and engineering standards

  • Support risk assessments and incident investigations



What We're Looking For



Qualifications & Experience

  • Degree or HND in Engineering / Building Services (preferred but not essential)

  • Strong experience within critical environments

  • Background in engineering governance and technical leadership

  • Experience developing engineering standards and procedures

  • QA/QS auditing experience

  • Strong stakeholder management capability



Core Competencies

  • Technical Excellence

  • Engineering Governance

  • Leadership

  • Quality Assurance

  • Risk Management

  • Continuous Improvement

  • Operational Resilience

  • Stakeholder Management



Success Measures

Performance in this role will be measured through:

  • Critical system uptime

  • Audit compliance

  • Defect closure rates

  • Training completion

  • Reduction in repeat failures

  • Client satisfaction

If you're looking to take ownership of engineering excellence within a flagship critical environment, we'd love to hear from you. #BGISUK

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